User's Manual

AP25
NETWORKS
5. Quick Troubleshooting
PROBLEM
Problem in accessing
AP25 web page
through LAN port.
PROBABLE REASON
• AP25 not powered-up
• LAN Ethernet cable is not
connected properly.
Not able to scan
configured SSID of
AP25.
 Hidden SSID option
configured in AP25.
Problem in
establishing wireless
connectivity between
AP25 and laptop.
 AP25 unit is not
broadcasting SSID.
 Wireless security setting
mismatch.
 Either laptop is not
assigned a valid IP
address or the IP address
is not registered with
AP25.
RESOLUTION
• Ensure that the PoE adapter is
powered on and power LED
is lit.
• Ensure that the Ethernet
cable from AP25 is connected
to the PoE port of the PoE
adapter and the cable from the
computer/laptop is connected
to data port of PoE adapter.
• Check for hidden SSID
option in AP25. In case this
option is enabled, disable
the same to get the SSID
scanned on laptop.
• Connect to AP25 using LAN
port and make sure that it is
configured in the AP mode
(Standard/RootAP/MultiAP/
Multi VLAN).
• Match the security settings
between laptop and AP25.
• Ensure that the DHCP client is
enabled in laptop and DHCP
server (configured on AP25)
is available in AP25 or DHCP
server available in the backbone.
7