Intel® Server Board SE7520BD2 User Guide A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/Products Order Number: C51518-006
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Preface About this Manual Thank you for purchasing and using the Intel® Server Board SE7520BD2. Six versions of this server board are available. These boards have the following product codes: Product code SE7520BD2 Product code SE7520BD2SCSI Product code SE7520BD2V Product code SE7520BD2SCSID2 Product code SE7520BD2VD2 Product code SE7520BD2SATAD2 This manual applies to each of these products. ✏ NOTES Most diagrams in this manual show product code SE7520BD2.
Preface Product Accessories These server boards are compatible with the following Intel® Server Chassis: Intel® Server Chassis SC5300 Intel® Server Chassis SC5300 BRP Intel® Server Chassis SC5300 LX Intel® Entry Server Chassis SC5275-E Intel® Entry Server Chassis SC5295-E DP Intel® Entry Server Chassis SC5295-E BRP ✏ NOTES The server chassis support varies by the version of the server board. To make sure you have the right server board / chassis combination, see “Server Chassis”.
Preface Processors that have been tested with this product Supported Processor List DIMMs that have been tested with this product Tested Memory List To make sure your system falls within the allowed power budget For software to manage your Intel® Server Power Budget Tool For firmware, BIOS updates, and drivers Download Finder Intel® Server Management Software To obtain the documents or software mentioned in the above table and for the latest product technical information, please go to: http://supp
Preface System power on/off: The power button DOES NOT turn off the system AC power. To remove power from system, you must unplug the AC power cord from the wall outlet. Make sure the AC power cord is unplugged before you open the chassis, add, or remove any components. Hazardous conditions, devices and cables: Hazardous electrical conditions may be present on power, telephone, and communication cables.
Preface 要安全指导 在执行任何指令之前，请阅读本文档中的所有注意事项及安全声明。参 见 Resource CD （资源光盘） 和/或 http://support.intel.com/support/motherboards/server/sb/CS-010770.htm 上的 Intel Server Boards and Server Chassis Safety Information （《 Intel 服务器主板与服务器机箱安全信息》）。 Consignes de sécurité Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document avant de suivre toute instruction.
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Contents 1 Server Board Features................................................................................. 13 Connector and Header Locations ......................................................................................... 18 Product Codes SE7520BD2, SE7520BD2SCSI, SE7520BD2V .................................. 18 Product Codes SE7520BD2SCSID2, SE7520BD2VD2, SE7520BD2SATAD2 ........... 20 Configuration Jumpers ....................................................................................
Contents No Characters Appear on Screen ................................................................................ 49 Characters Are Distorted or Incorrect........................................................................... 50 System Cooling Fans Do Not Rotate Properly ............................................................. 50 Diskette Drive Activity Light Does Not Light .................................................................
Contents Figures Figure 1. Intel® Server Board SE7520BD2 ................................................................................ 13 Figure 2. Product Codes SE7520BD2, SE7520BD2SCSI, and SE7520BD2V Connector and Header Locations................................................................................................................. 19 Figure 3. Product Codes SE7520BD2SCSID2, SE7520BD2VD2, and SE7520BD2SATAD2 Connector and Header Locations ....................................................
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1 Server Board Features This chapter briefly describes the main features of the Intel® Server Board SE7520BD2, provides a photograph of the product, a list of the server board features, and diagrams showing the location of important components and connections on the server board. Figure 1. Intel® Server Board SE7520BD2 Six product codes for the Server Board SE7520BD2 are available. The following table provides an overview of the differences between them, by product code.
Server Board Features Table 1. Server Board Varieties Product Code Memory PCI SCSI SATA USB Connections Product code SE7520BD2 Six DIMM sockets One PCI Express* x8 N/A One PCI Express x4 72-bit, 184-pin DIMMs One PCI-X* 133MHz Dual serial ATA channels with support for RAID 0 and 1. Five: DDR 266/333 Supported DIMM sizes: 256 MB, 512 MB, 1 GB, 2 GB, 4 GB Two PCI-X 100MHz One IDE connector supporting two ATA/100 IDE channels.
Server Board Features Table 1. Server Board Varieties (continued) Product Code Memory PCI SCSI SATA USB Connections Product code SE7520BD2SCSI Six DIMM sockets One PCI Express* x8 One PCI Express x4 72-bit, 184-pin DIMMs One PCI-X* 133MHz Dual serial ATA channels with support for RAID 0 and 1.
Server Board Features Table 1. Server Board Varieties (continued) Product Code Memory PCI SCSI SATA USB Connections Product code SE7520BD2V Six DIMM sockets One PCI Express x4 One PCI-X 133MHz 72-bit, 184-pin DIMMs Two PCI-X 100MHz Dual serial ATA channels with support for RAID 0 and 1.
Server Board Features Table 2 summarizes the major features of the server board. See Table 1 for additional information. Table 2.
Server Board Features Connector and Header Locations Product Codes SE7520BD2, SE7520BD2SCSI, SE7520BD2V G A B C DE F L H I J K M N TT O P SS RR QQ PP NN MM KK II GG R Q OO CPU 2 LL CPU 1 JJ HH FF DD BB Z X W EE AA VU CC Y T S TP00718 18
Server Board Features A Chassis Intrusion P CPU Power Connector GG SATA A1 B, Left PCI-X* 100 Slot Q DIMM Sockets HH HSBP B B, Right PCI-X 100 Slot (MROMB) R CPU 1 Fan Header II Front Panel Connector C Super I/O S CPU 1 JJ SCSI Channel A D PCI Slot 32/33 T E ATI* Rage XL Graphics Controller CPU 2 U Intel® Management Module Connector LL System Fan 3 (6-pin) F, Left V IDE Connector MM System Fan 4 (6-pin) W Floppy Connector NN OEM RMC X System Fan 2 (3-pin) OO ICH5R H PCI-X
Server Board Features Product Codes SE7520BD2SCSID2, SE7520BD2VD2, SE7520BD2SATAD2 G A B C DE F L H I J K M N TT O P SS RR QQ O PP R NN MM KK II GG Q OO CPU 2 LL CPU 1 JJ HH FF DD BB Z X W EE AA VU CC Y T S TP01688 20
Server Board Features A Chassis Intrusion P CPU Power Connector GG SATA A1 B, Left PCI-X* 100 Slot Q DIMM Sockets HH HSBP B B, Right PCI-X 100 Slot (MROMB) R CPU 1 Fan Header II Front Panel Connector C Super I/O S CPU 1 JJ SCSI Channel A D PCI Slot 32/33 T E ATI* Rage XL Graphics Controller CPU 2 U Intel® Management Module Connector LL System Fan 3 (6-pin) F, Left V IDE Connector MM System Fan 4 (6-pin) W Floppy Connector NN OEM RMC X System Fan 2 (3-pin) OO ICH5R x8 (x4sp
Server Board Features Configuration Jumpers BIOS SEL Normal Bank 0 3 J1B1 CMOS CLR 3 RECOVERY BOOT J4H1 FRB HALT 3 J2H1 J4H3 J4H2 PASSWORD CLEAR TP00723 Figure 4. Configuration Jumper Location Table 3. Configuration Jumpers Jumper Name Pins What happens at system reset… CMOS Clear 1-2 BMC Control: These pins should be jumpered for normal operation. (J2H1) 2-3 Force Erase: If these pins are jumpered, the CMOS settings will be cleared on the next reset.
Server Board Features Back Panel Connectors D F C E G A B H I TP00719 A USB3 (see note)* B USB2 C USB1 D Mouse E Keyboard F Serial A G Video H NIC1 (Management port) I NIC2 Note: USB3 is available only on product codes SE7520BD2 and SE7520BD2SCSI Figure 5. Back Panel Connectors The NIC LEDs at the right and left of the NICs provide the following information. See the Intel Server Board SE7520BD2 Technical Product Specification for POST code errors. ® Table 4.
Server Board Features Hardware Requirements To avoid integration difficulties and possible board damage, your system must meet the requirements outlined below. For a list of qualified components, see the links under “Additional Information and Software”. Server Chassis The following table shows the product codes for the Server Board SE7520BD2 and the product codes for the Intel Server Chassis into which the various versions of the board can be installed.
Server Board Features Memory For a list of supported memory DIMMs, see: http://support.intel.com/support/motherboards/server/se7520bd2/sb/CS-013543.htm. Product Codes SE7520BD2, SE7520BD2SCSI, and SE7520BD2V Product codes SE7520BD2, SE7520BD2SCSI, and SE7520BD2V include three banks of DIMMs across two channels. Channel A consists of DIMMs 1A, 2A, and 3A. Channel B consists of DIMMs 1B, 2B, and 3B. Bank 1 (DIMMs 1B and 1A) is closest to the edge of the server board.
Server Board Features Intel® Server Boards SE7520BD2SCSID2, SE7520BD2SATAD2, and SE7520BD2VD2 Product codes SE7520BD2SCSID2, SE7520BD2SATAD2, and SE7520BD2VD2 include four banks of DIMMs across two channels. Channel A consists of DIMMs 1A, 2A, 3A, and 4A. Channel B consists of DIMMs 1B, 2B, 3B, and 4B. Bank 1 (DIMMs 1B and 1A) is closest to the edge of the server board. DIMMs must be identical within each bank. The minimum allowed memory is 256 MB, using a single 256 MB DIMM in DIMM slot 1B.
Server Board Features For memory on-line sparing, one DIMM per channel is used as the memory spare. If a DIMM begins to fail, the content of the failing DIMM is copied to the spare DIMM in that channel. When all of the data is copied to the spare DIMM, the primary DIMM is removed from service and the spare DIMM takes its place. When memory on-line sparing is used, the spare DIMMs must be equal to or larger than the largest in-service DIMM in that channel.
2 Hardware Installations and Upgrades Before You Begin Before working with your server product, pay close attention to the “Safety Information” at the beginning of this manual. ✏ NOTES Most diagrams in this manual show product code SE7520BD2. Where necessary to complete a procedure, differences are noted.
Hardware Installations and Upgrades Installing DIMMs To install DIMMs, follow these steps: 1. Observe the safety and ESD precautions at the beginning of this book. 2. Turn off all peripheral devices connected to the server. Turn off the server. 3. Disconnect the AC power cord from the server. 4. Remove the chassis cover. See your chassis documentation for instructions. 5. Locate the DIMM sockets. See Figure 6. ✏ NOTES The diagram below shows product code SE7520BD2.
Hardware Installations and Upgrades 6. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position. 7. Holding the DIMM by the edges, remove it from its anti-static package. 8. Position the DIMM above the socket. Align the small notch in the bottom edge of the DIMM with the key in the socket. 9. Insert the bottom edge of the DIMM into the socket. 10.
Hardware Installations and Upgrades Installing the Processor To install a processor, follow these instructions: 1. Observe the safety and ESD precautions at the beginning of this book. 2. Turn off all peripheral devices connected to the server. Turn off the server. 3. Disconnect the AC power cord from the server. 4. Remove the chassis cover and locate the processor sockets. 5. Locate the processor socket and raise the socket handle completely. TP00725 Figure 7. Opening Socket Lever 6.
Hardware Installations and Upgrades 7. Lower the socket lever completely. TP00865 Figure 9. Closing Socket Lever Installing the Heat Sink(s) 1. The heat sink has Thermal Interface Material (TIM) located on the bottom of it. Use caution when you unpack the heat sink so you do not damage the TIM. 2. Set the heat sink over the processor, lining up the four captive screws with the four posts surrounding the processor. 3. Loosely screw in the captive screws on the heat sink corners in a diagonal manner.
Hardware Installations and Upgrades Note: Heat sink styles may differ. ay utaw rd C a r Bo erve S k Re t Sin Hea ] pring EK S r [C taine TP00721 Figure 10.
Hardware Installations and Upgrades Removing a Processor 1. 2. 3. 4. 5. 6. 7. 8. Observe the safety and ESD precautions at the beginning of this book. Turn off all peripheral devices connected to the server. Turn off the server. Remove the AC power cord from the server. Remove the chassis cover. Unplug the processor fan cable from the server board. Loosen the four captive screws on the corners of the heat sink. Twist the heat sink slightly to break the seal between the heat sink and the processor.
Hardware Installations and Upgrades Replacing the Backup Battery The lithium battery on the server board powers the RTC for up to 10 years in the absence of power. When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in the RTC (for example, the date and time) may be wrong. Contact your customer service representative or dealer for a list of approved devices. WARNING Danger of explosion if battery is incorrectly replaced.
Hardware Installations and Upgrades TP00724 Figure 11. Replacing the Backup Battery 7 8 9 10 11 36 Dispose of the old battery according to local ordinance. Remove the new lithium battery from its package, and observe the correct polarity. The flat side of the battery that has a “+” on it must face toward the DIMM slots. Insert the battery in the socket. Close the chassis. Run Setup to restore the configuration settings to the RTC.
3 Server Utilities Using the BIOS Setup Utility This section describes the BIOS Setup Utility options, which is used to change server configuration defaults. You can run BIOS Setup with or without an operating system present. See the Intel® Server Board SE7520BD2 Technical Product Specification for additional details about specific BIOS setup screens.
Server Utilities Table 6 describes the keyboard commands you can use in the BIOS Setup menus. Table 6. Keyboard Commands Press Description Help - Pressing F1 on any menu invokes the general Help window. The left and right arrow keys are used to move between the major menu pages. The keys have no affect if a submenu or pick list is displayed. Select Item up - The up arrow is used to select the previous value in a menu item’s option list, or a value field pick list.
Server Utilities Upgrading the BIOS ✏ NOTE These instructions describe the process of updating the BIOS only. It is recommented that you check the Intel website Download Finder for the System Update Package (SUP). The SUP contains the BIOS, FRU/SDR and HSC firmware all in one easy to install package. The BIOS upgrade utility allows you to upgrade the BIOS in flash memory.
Server Utilities critical information regarding jumper settings, specific fixes, or other information to complete the upgrade. Preparing Media and Performing the BIOS Upgrade Floppy Update 1. Extract floppy.zip to a temporary folder off the root of the drive. 2. Insert blank floppy diskette in drive A: CAUTION All data on the floppy diskette will be destroyed! 3. From the root directory run MAKEFLPY.bat to create the two required BIOS update floppies. 4. Boot the system with the first BIOS update floppy.
Server Utilities ✏ NOTE The CMOS should always be cleared after a BIOS update. You may encounter a CMOS Checksum error or other problem after reboot. If so, try shutting down the system and restarting. CMOS checksum errors require that you enter Setup, check your settings, save your settings, and exit Setup. Crisis Recovery Diskette It is unlikely that anything will damage the BIOS. However, a recovery disk should be created to ensure a quick recovery in case it happens.
Server Utilities Recovering the BIOS In the rare event that the BIOS becomes damaged, a recovery process needs to be followed to return the system to service. Two methods are available to recover the BIOS: automatically with the crisis recovery diskette, and manually by moving a jumper on the system board. These methods are described below. ✏ NOTE BIOS recovery is the mode of last resort, used only when the main system BIOS will not come up.
Server Utilities Manually Recovering the BIOS A BIOS recovery can be manually initiated. This option would be used only when the BIOS is corrupt, but the ROM checksum error does not occur during POST. To manually initiate a BIOS recovery, use the following steps: 1. Power down and uplug the system from the AC power source. 2. Install the recovery jumper at J4H1. See the figure below. RECOVERY BOOT J4H1 FRB HALT 3 J4H3 J4H2 PASSWORD CLEAR TP00902 Figure 12. Recovery Boot Jumper 3.
Server Utilities Clearing the Password If the user or administrator password(s) is lost or forgotten, install a jumper on jumper block J4H3 to remove both passwords. The Password Clear jumper must be removed before a new password(s) can be set. 1. Power down the system and disconnect the AC power. 2. Open the server chassis. 3. Install the jumper on jumper block J4H3, as shown in the following diagram. RECOVERY BOOT J4H1 FRB HALT 3 J4H2 J4H3 PASSWORD CLEAR TP00902 Figure 13. Password Clear Jumper 4.
Server Utilities Clearing the CMOS If you are not able to access the BIOS setup screens, the Clear CMOS jumper will need to be used to reset the configuration RAM. The Clear CMOS jumper is located on jumper block J2H1. 1. Power down the system and disconnect the AC power. 2. Open the server. 3. Move the jumper from pins 1 and 2 to the Force Erase position, covering pins 2 and 3, as shown in the following diagram. CMOS CLR B 3 J2H1 TP00903 Figure 14. Clear CMOS Jumper 4. 5. 6. 7.
4 Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the system. For any issue, first ensure you are using the latest firmware and files. Firmware upgrades include updates for BIOS, the baseboard management controller (BMC), and the hot-swap controller (HSC). See “Additional Information and Software” for a link to the software updates.
Troubleshooting Are all peripheral devices installed correctly? If the system has a hard disk drive, is it properly formatted or configured? Are all device drivers properly installed? Are the configuration settings made in Setup correct? Is the operating system properly loaded? See the operating system documentation.
Troubleshooting Verifying Proper Operation of Key System Lights As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity light should turn on briefly. Check for the following: Does the diskette drive activity light turn on briefly? If not, see “Diskette Drive Activity Light Does Not Light”.
Troubleshooting Remove all add-in cards and see if the system boots. If successful, add the cards back in one at a time with a reboot between each addition. Make sure the memory DIMMs comply with the system requirements. Make sure the memory DIMMs have been populated according to the system requirements. Remove the memory DIMMs and re-seat them. Make sure the processor(s) comply with the system requirements. Make sure the processor(s) have been populated according to the system requirements.
Troubleshooting Characters Are Distorted or Incorrect Check the following: Are the brightness and contrast controls properly adjusted on the video monitor? See the manufacturer’s documentation. Are the video monitor’s signal and power cables properly installed? Does this video monitor work correctly if plugged into a different system? System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly, it is an indication of possible system component failure.
Troubleshooting CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light Check the following: Are the CD-ROM/DVD-ROM drive’s power and signal cables properly installed? Are all relevant switches and jumpers on the drive set correctly? Is the drive properly configured? Cannot Connect to a Server Make sure the network cable is securely attached to the correct connector at the system back panel. Try a different network cable. Make sure you are using correct and current network drivers.
Troubleshooting System Boots when Installing PCI Card System Server Management features require full-time “standby” power. This means some parts of the system have power going to them whenever the power cord is plugged in, even if you have turned the system power off with the power button on the front panel. If you install a PCI card with the AC power cord plugged in, a signal may be sent to reboot the system.
Troubleshooting you are experiencing any of the above symptoms that might indicate voltage spikes on the power line, you may want to install a surge suppressor between the power outlet and the system power cord. Devices are not Recognized under Device Manager (Windows* Operating System) The Windows* operating systems do not include all of the drivers for the Intel® chipsets, on-board NICs, and other components. See “Additional Information and Software”.
Troubleshooting BIOS POST Beep Codes Boot Block Error Beep Codes Table 7. Boot Block Error Beep Codes Number of Beeps Description 1 Insert diskette in floppy drive A: 2 ‘AMIBOOT.
Troubleshooting BIOS Beep Codes Table 9. BIOS Beep Codes Number of Beeps Troubleshooting Action 1, 2 or 3 Reseat the memory, or replace with known good modules. 4-7, 9-11 Fatal error indicating a serious problem with the system. Consult your system manufacturer. Before declaring the motherboard beyond all hope, eliminate the possibility of interference by a malfunctioning add-in card. Remove all expansion cards cards except the video adapter.
Regulatory and Compliance Information Product Regulatory Compliance Product Safety Compliance The Intel® Server Board SE7520BD2 complies with the following safety requirements: UL60950 – CSA 60950(USA / Canada) EN60950 (Europe) IEC60950 (International) CB Certificate & Report, IEC60950 (report to include all country national deviations) GOST R 50377-92 – Listed on one System License (Russia) Belarus License – Listed on System License (Belarus) CE - Low Voltage Directive 73/23/EEE (Europe) IR
Regulatory and Compliance Information Certifications/Registrations/Declarations UL Certification (US/Canada) CE Declaration of Conformity (CENELEC Europe) FCC/ICES-003 Class A Attestation (USA/Canada) C-Tick Declaration of Conformity (Australia) MED Declaration of Conformity (New Zealand) BSMI Certification (Taiwan) GOST – Listed on one System License (Russia) Belarus – Listed on one System License (Belarus) RRL Certification (Korea) Ecology Declaration (International) Product Regulat
Regulatory and Compliance Information Electromagnetic Compatibility Notices FCC (USA) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For questions related to the EMC performance of this product, contact: Intel Corporation 5200 N.E.
Regulatory and Compliance Information Industry Canada (ICES-003) Cet appareil numérique respecte les limites bruits radioélectriques applicables aux appareils numériques de Classe A prescrites dans la norme sur le matériel brouilleur: “Apparelis Numériques”, NMB-003 édictee par le Ministre Canadian des Communications.
Getting Help World Wide Web http://support.intel.com/support/motherboards/server/SE7520BD2 Telephone All calls are billed US $25.00 per incident, levied in local currency at the applicable credit card exchange rate plus applicable taxes. (Intel reserves the right to change the pricing for telephone support at any time without notice). Before calling, fill out an Intel Server Issue Report Form. A sample form is provided on the following pages.
Getting Help In Latin America Brazil Mexico 001-916 377 0180 Contact AT&T USA at 001 800 462 628 4240. Once connected, dial 800 843 4481 Colombia Contact AT&T USA at 01 800 911 0010. Once connected, dial 800 843 4481 Costa Rica Contact AT&T USA at 0 800 0 114 114. Once connected, dial 800 843 4481 Panama Contact AT&T USA at 00 800 001 0109. Once connected, dial 800 843 4481 Chile (Easter Island) Contact AT&T U SA at 800 800 311.
® Intel Server Issue Report Form Date Submitted: Company Name: Contact Name: Email Address: Intel Server Product: Brief Problem Description. Provide a brief description below. See the last page for space to include a detailed problem description.
Intel® Server Issue Report Form Operating System Information Operating System ____________________________________________________________ Version_____________________________________________________________________ Service Pack / Kernel Version __________________________________________________ General Information. Check each box below that is used, and provide the requested information.
Intel® Server Issue Report Form Complete Issue Description In the space below, provide a complete description of the steps used to reproduce the issue or a complete description of where the problem can be found. Please also include any details on troubleshooting already done.
