Specifications
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Unified Communications and Phone Systems
Businesses of all sizes depend on Avaya for unied communications solutions and technologies that improve
eciency, collaboration and customer service. Avaya’s enhanced and unied communications solutions help
enterprises increase business agility and lower costs through its core communications platforms, Avaya Aura®
and IP Oce. These systems deliver everything Small, Midsize or Enterprise businesses requires of unied
communications — voice, video, messaging, presence and Web applications — for every employee, regardless
of location. Solutions from Avaya are based on an open, exible reference architecture that enables a scalable,
multi-vendor approach to integrating communications. Avaya UC solutions create a seamless integration so no
matter how, where or when they communicate, workers will have access to the resources they need for success.
Avaya UC Products
Avaya Aura®
The Avaya Aura® Platform simplies communication networks, reduces infrastructure cost and delivers voice, video, messaging,
presence and web applications to all workers regardless of location. As the key enabling layer in the Avaya architecture, Avaya Aura®
provides a real-time communication foundation for UC and contact-center solutions. It is based on an open and exible reference
architecture that leverages a layered architecture to meet immediate needs, while providing a path for future growth. It is the
foundation for all sizes and types of customer solutions and scales from less than 100 to 36,000 on a single system and to more than a
million users on a single network. Avaya Aura®’s core communication services include:
Rich IP Telephony – Built on decades of customer feedback and software renements; Avaya Aura® has over 700 market-leading
communication features.
Video Telephony – Integration of desktop and video conferencing, including Avaya one-X® Communicator making video as easy as a
phone call.
Branch Solutions – Capabilities targeted for customer-facing branches, retail stores, nancial, insurance and government oces that
combine low-cost deployment and centralized management.
Enterprise-wide SIP session management – Features a single-point control for an enterprise-wide dial plan and user prole management.
Multi-vendor presence aggregation – Combined user presence information from Microsoft, IBM, SMPP and SIP/SIMPLE to deliver for
Avaya and third-party business user applications.
Application enablement – Web services and APIs that allow customers and third-parties to integrate with business applications and
systems.
End-to-end security – Embedded security defenses, encryption, authentication and certicates for all levels on the platform.
Small hardware footprint – Leveraging Avaya Aura® System Platform virtualization, this framework oers common installation, licensing
and support infrastructure for lower TCO.
High availability – Numerous design choices that guarantee seamless communication.
Hardware and design exibility – To meet customer’s needs, Avaya oers complete Linux-based application servers, media gateways,
business phones and unied communication applications.
Management, support and remote monitoring – Avaya provides a full suite of tools for single- and multi-site use, software updates, SIP
and network management backed by its award-winning global services over the System Manager and Avaya Integrated Management.