Specifications

For complete product and ordering information view our searchable electronic catalog at: www.jenne.com • 800-422-6191
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Unified Communications and Phone Systems
Advanced Multi-site
• Communicate as one organization
• Global directory with global voicemail
• Uniform exible numbering with park and
page across sites
• Transfer and receive calls from anywhere
• Visual handset status from remote locations
• Disaster recovery, automatic failover
AutomaticCallDistribution™
• Distribute incoming calls eectively and
fairly
• Linear priority, round robin, longest idle,
ring all
• Agent login from any phone for exibility
• Remote Allworx users can be agents
• Supervisor status reports online; export call
detail reports
• Supervisor management of queues and agents
• Comprehensive reports: agent productivity, abandoned calls,
and many more
View™
• Data on call usage, ACD queues and agents
• Real-time, congurable dashboards with
denable threshold alarms
• On-demand and scheduled reports
• Save, share and export report data
• View reports and real time status from any
mobile device
DualLanguageSupport
• Play prompts to multi-lingual customers
• English, Castilian Spanish and French
Canadian
Reach™SIPMobilePhoneClient
• Make and receive calls from anywhere with
iOS or Android
• Use Wi-Fi or cellular data
• Display/search Allworx users and local
contacts
• Extensive call history
• View and change presence setting
• Manage, send, reply and forward voicemails
Interact™CallControl
• Intelligence on every call with screen pops
• Answer and hold calls from your PC
• Interact Pro oers PC-based call control
• Interact Attendant oers full call
processing
CallAssistant™
• PC-based attendant console
• Easy-to-use graphical user interface
• Seamless integration with any Allworx
phone
• “Drag-and-drop” call processing
• Displays incoming and outgoing calls,
outside lines, phone status for all users — including remote
and multi-site users
• Record any call with the click of a mouse
• Call history displays outgoing and incoming calls with sort
and one-click dial
• Supports Microsoft TAPI for Caller ID screen pops
ConferenceCenter™
• Secure conferencing — ID and password
protection
• Centralized scheduling and moderation
of calls
• Full administrative view of users and
conferences
• Set up conference calls 24/7
• Easy-to-use graphic user interface
• Ability to create recurring conference calls
OceSafe
With all of the challenges facing technology
management today, regular backups are
required to minimize risk. OceSafe is
designed to facilitate automated backups of
your Allworx data and application les for all
of your locations.
• Support for Multiple Network Interfaces
• No License Keys
• Easy to maintain a large number of servers
• Backup up to 10 Allworx servers simultaneously
Allworx makes it eortless for your business to operate UC. All systems are designed and manufactured to bring
SME a unique combination of products that meet the needs of today and tomorrow, have capabilities beyond
others, lasts for generations and provide cost savings from the rst day. Each Allworx system is specically
designed to be intuitive and simple to make communication eortless from installation through operation.