VG2440V Display User Guide IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
Thank you for choosing ViewSonic® As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Safety Precautions Please read the following Safety Precautions before you start using the device. • Keep this user guide in a safe place for later reference. • Read all warnings and follow all instructions. • Sit at least 18" (45 cm) away from the device. • Allow at least 4" (10 cm) clearance around the device to ensure proper ventilation. • Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation. • Do not use the device near water.
• When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED. • Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Ensure that the power outlet is located near the equipment so that it is easily accessible. • Only use attachments/accessories specified by the manufacturer.
Contents Safety Precautions........................................................ 3 Introduction................................................................. 7 Package Contents....................................................................................................7 Product Overview....................................................................................................8 Initial Setup.................................................................. 9 Installing the Stand.......
Appendix.................................................................... 46 Specifications.........................................................................................................46 Glossary.................................................................................................................49 Troubleshooting....................................................................................................54 Maintenance.........................................................
Introduction Package Contents • • • • • IPS display Power cord Video cable USB cable Quick start guide NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.
Product Overview Front View Webcam Display screen 1 3 5 2 4 Power button NOTE: For more information about the 1 (Volume Down) / 2 (Volume Up) / 3 (Speaker Mute) / 4 (Microphone Mute) / 5 (OSD Menu) key and its functions, refer to “Hot Keys” on page 29. Rear View USB Downstream Security Slot 1 1. AC IN 5. HDMI 2 2. Audio In 6. VGA 3 4 5 3. Audio Out 7. USB Upstream 8 6 7 8 4. DisplayPort 8.
Initial Setup This section provides detailed instructions for setting up your monitor. NOTE: The monitor comes packaged in a user-friendly box to make installation easy. Installing the Stand 1. Place the box on a flat, stable surface and open the front flap of the box to reveal the contents. Remove the top tray. 2. Remove the monitor stand’s base and neck. Align and connect the two (2) points on the monitor stand’s base with the monitor stand’s neck. 3.
4. Align and slide the upper hooks of the monitor stand into the stand mounting slots as shown in the illustration below: NOTE: Ensure the stand is secure and the quick release tab positively clicks into place.
5. Using the stand’s handle, lift the device out of the box and into its upright position on a flat, stable surface. NOTE: Always place the device on a flat, stable surface. Failure to do so may cause the device to fall and damage the device and/or result in personal injury.
Wall Mounting Refer to the table below for the standard dimensions for wall mount kits. NOTE: For use only with a UL Listed Wall Mount Bracket. To obtain a wallmounting kit or height adjustment base, contact ViewSonic® or your local dealer. Maximum Hole pattern Loading (W x H) 14 kg Interface Pad (W x H x D) Specification & Pad Hole Screw Quantity M4 x 10 mm 100 x 100 mm 115 x 115 x 2.6 mm Ø 5 mm 4 pieces NOTE: Wall mount kits are sold separately. 1. Turn off the device and disconnect all cables. 2.
5. Attach the mounting bracket to the VESA mounting holes at the rear of the device. Then secure it with four (4) screws (M4 x 10 mm). 100 mm 100 mm 6. Follow the instructions that come with the wall mounting kit to mount the monitor onto the wall.
Using the Security Slot To help prevent the device from being stolen, use a security slot locking device to secure the device to a fixed object. Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over. Below is an example of setting up a security slot locking device on a table.
Making Connections This section guides you on how to connect the monitor with other equipment. Connecting to Power 1. Connect the power cord to the AC IN jack at the rear of the device. 2. Connect the power cord plug to a power outlet.
Connecting External Devices HDMI Connection Connect one end of an HDMI cable to the HDMI port of your monitor. Then connect the other end of the cable to the HDMI port of your computer. NOTE: The monitor is equipped with one HDMI 1.4 port.
DisplayPort Connection Connect one end of a DisplayPort cable to the DisplayPort port. Then connect the other end of the cable to the DisplayPort or mini DP port of your computer. NOTE: To connect the monitor to the Thunderbolt port (v. 1&2) on your Mac, connect the mini DP end of the “mini DP to DisplayPort cable” to the Thunderbolt output of your Mac. Then connect the other end of the cable to the DisplayPort of the monitor.
VGA Connection Connect one end of a VGA cable to the VGA port of your monitor. Then connect the other end of the cable to the VGA port of your computer.
USB Connection Connect one end of a USB cable to a USB port of the monitor. Then connect the other end of the cable to a USB port of your computer. NOTE: The monitor supports two (2) types of USB ports. When making the connection(s), observe the following guidelines: • Three (3) USB Type A ports: Connection for your Type A peripheral device(s). (e.g. storage device). ͫ NOTE: To activate the USB Type A port, ensure your computer is also connected to the monitor’s USB Type B port.
Audio Connection Plug the audio jack of the ear-/headphones into the Audio Out port of the monitor. Additionally, you can connect the monitor to a sound bar using an audio cable. NOTE:The monitor is also equipped with dual speakers.
Using the Monitor Adjusting the Viewing Angle For optimal viewing, you can adjust the viewing angle using any of the following methods: Height Adjustment Lower or raise the monitor to the desired height (0 to 130 mm). NOTE: When adjusting, press down firmly along the adjustment track.
Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle (-5° to 40°). NOTE: • When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand. • The monitor must be lifted to the highest position, then it can support 40° tilt. Screen Orientation Adjustment (Monitor Pivot) 1. Adjust the monitor height to the highest position. Then tilt the monitor backwards to the full tilt position.
2. Rotate the monitor 90° clockwise or counter clockwise from landscape to portrait orientation. NOTE: • To rotate the screen image, manually change the system’s display orientation settings. • When adjusting, make sure to hold both sides of your monitor firmly with both hands.
Swivel Angle Adjustment Swivel the monitor to the left or right for the desired viewing angle (60°).
Turning the Device On/Off 1. Plug the power cord into a power outlet. 2. Press the Power button to turn on the monitor. 3. To turn the monitor off, press the Power button again. NOTE: The monitor will still consume some power as long as the power cord is connected to the power outlet. If the monitor is not being used for a long period of time, please disconnect the power plug from the power outlet.
Using the Webcam NOTE: To activate the webcam, ensure the monitor is connected to your computer via the USB Upstream port.
Tilting the Webcam Tilt the slider door forwards or backwards to adjust the viewing angle (-5° to 5°).
Using the Control Panel Keys Use the control panel keys to adjust the volume, mute the speaker, mute the microphone, and navigate the On-Screen Display (OSD) Menu. 1 3 5 2 4 Quick Menu Volume Down/Volume Up Press the 1 or 2 key to adjust the speaker volume. Speaker Mute Press the 3 key to mute/unmute the speaker. Microphone Mute Press the 4 key to mute/unmute the microphone. Main Menu Press the 5 key to enter the On-Screen Display (OSD) Menu.
Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the control panel keys. Key 2+3 Description Press and hold the keys to lock/unlock the OSD Menu. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the OSD Menu.
Key 2+4 Description Press and hold the keys to lock/unlock the Power button. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the Power button. Power Lock/Unlock Locking Power Button 3 Press and hold for 10s to lock power If the Power button is locked, the below message will appear on the screen: Power Lock/Unlock Power Button Locked 3+5 Press the keys to display/hide the boot up screen when the device is turned on.
Configuring the Settings General Operations 1920 X 1080@60Hz 1920 X 1080@60Hz Key Guide 1. Press the 5 key to display the OSD Menu. Input Select Audio/Mic ViewMode Color Adjust Manual Image Adjust Setup Menu D-Sub HDMI DisplayPort 1920 X 1080 @ 60Hz 2. Press the 1 or 2 key to select the main menu. Then press the 3 key to enter the selected menu.
3. Press the 1 or 2 key to select the desired menu option. Then press the 3 key to enter the sub-menu. Input Select Audio/Mic ViewMode Color Adjust Volume On Speaker Mute Off Manual Image Adjust Setup Menu Microphone Mute 1920 X 1080 @ 60Hz 4. Press the 1 or 2 key to adjust/select the setting. Then press the 3 key to confirm.
NOTE: Certain menu option adjustments do not require the user to press the 3 key to confirm the selection. Follow the key guide that appears on the bottom of the screen to select the option or make adjustments.
On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Input Select D-Sub (VGA) Menu Option HDMI DisplayPort Audio/Mic Volume (-/+, 0~100) Speaker Mute On Off Microphone Mute ViewMode On Off Off Office Web Text CUSTOM 1/2/3 Low Input Lag On/Off Black Stabilization (-/+, 0/10/20/30/40/50/60/ 70/80/90/100) Advanced DCR (-/+, 0/25/50/75/100) Response Time Standard Advanced Ultra Fast Hue Saturation Rename Recall Movie MAC Mono 34 Red (-/+, 0~100) Green (-/+, 0~100) Blue (-/+, 0~1
Main Menu Sub-menu Menu Option ViewMode Game FPS 1 FPS 2 RTS MOBA Color Adjust Contrast/ Brightness Contrast (-/+, 0~100) Brightness (-/+, 0~100) Color Temperature sRGB Bluish Cool Native Warm User Color Color Space¹ Red (-/+, 0~100) Green (-/+, 0~100) Blue (-/+, 0~100) Auto RGB YUV Color Range¹ Auto Full Range Limited Range Gamma 1.8 2.0 2.2 2.4 2.6 2.8 Manual Image Auto Image Adjust² Adjust Horizontal Size² (-/+, 0~100) H./V.
Main Menu Sub-menu Menu Option Setup Menu Language English Français Deutsch Español Italiano Suomi Русский Türkçe 日本語 한국어 繁體中文 简体中文 Česká Svenska Resolution Notice On Off Information OSD Timeout (-/+, 5/15/30/60) OSD Background On Off OSD Pivot 0˚ +90˚ -90˚ Power Indicator On Off Auto Power Off On Off Sleep 30 Minutes 45 Minutes 60 Minutes 120 Minutes Off ECO Mode Standard Optimize Conserve 36
Main Menu Sub-menu Menu Option Setup Menu DisplayPort 1.2³ On Off DDC/CI On Off Auto Detect On Off All Recall ¹ If a D-Sub connection is detected, it will be grayed out. ² If no D-Sub connection is detected, it will be grayed out. ³ If no DisplayPort connection is detected, it will be grayed out.
Menu Options Input Select 1. Press the 5 key to display the OSD Menu. 2. Press the 1 or 2 key to select Input Select. Then press the 3 key to enter the Input Select menu. Input Select Audio/Mic ViewMode Color Adjust Manual Image Adjust Setup Menu D-Sub HDMI DisplayPort 1920 X 1080 @ 60Hz 3. Press the 1 or 2 key to select the desired input source. Then press the 3 key to confirm the selection.
Audio/Mic 1. Press the 5 key to display the OSD Menu. 2. Press the 1 or 2 key to select Audio/Mic. Then press the 3 key to enter the Audio/Mic menu. Input Select Audio/Mic ViewMode Color Adjust Manual Image Adjust Setup Menu Volume Speaker Mute Microphone Mute 1920 X 1080 @ 60Hz 3. Press the 1 or 2 key to select the menu option. Then press the 3 key to enter its sub-menu. 4. Press the 1 or 2 key to adjust/select the setting. Then press the 3 key to confirm (if applicable).
ViewMode Menu 1. Press the 5 key to display the OSD Menu. 2. Press the 1 or 2 key to select ViewMode. Then press the 3 key to enter the ViewMode menu. Input Select Audio/Mic ViewMode Color Adjust Manual Image Adjust Setup Menu Off Office Movie MAC Mono Game 1920 X 1080 @ 60Hz 3. Press the 1 or 2 key to select the setting. Then press the 3 key to confirm the selection. NOTE: Some sub-menu options may have another sub-menu. To enter the respective sub-menu, press the 3 key.
Color Adjust Menu NOTE: Some sub-menus may not be adjustable depending on the user’s custom settings. 1. Press the 5 key to display the OSD Menu. 2. Press the 1 or 2 key to select Color Adjust. Then press the 3 key to enter the Color Adjust menu. Input Select Audio/Mic ViewMode Color Adjust Manual Image Adjust Setup Menu Contrast/Brightness Color Temperature Color Space Color Range Gamma 1920 X 1080 @ 60Hz 3. Press the 1 or 2 key to select the menu option.
Menu Option Description Color Temperature Select the color temperature setting. • sRGB: Precise color gamut and gamma of the sRGB standard. • Bluish: Set the color temperature to 9300K. • Cool: Set the color temperature to 7500K • Native: Default color temperature. Recommended for regular use. • Warm: Set the color temperature to 5000K. • User Color: Adjust red, green, and blue values as desired. Color Space Allows users to choose which color space they would like to use for monitor color output.
Manual Image Adjust Menu 1. Press the 5 key to display the OSD Menu. 2. Press the 1 or 2 key to select Manual Image Adjust. Then press the 3 key to enter the Manual Image Adjust menu. Input Select Audio/Mic ViewMode Color Adjust Manual Image Adjust Setup Menu Auto Image Adjust Horizontal Size H./V. Positian Fine Tune Sharpness Aspect Ratio Overscan Blue Light Filter 1920 X 1080 @ 60Hz 3. Press the 1or 2 key to select the menu option. Then press the 3 key to enter its sub-menu. 4.
Setup Menu 1. Press the 5 key to display the OSD Menu. 2. Press the 1 or 2 key to select Setup Menu. Then press the 3 key to enter the Setup Menu menu. Input Select Audio/Mic ViewMode Color Adjust Manual Image Adjust Setup Menu Language Resolution Notice Information OSD Timeout OSD Background OSD Pivot Power Indicator Auto Power Off Sleep ECO Mode DisplayPort 1.2 1920 X 1080 @ 60Hz 3. Press the 1or 2 key to select the menu option. Then press the 3 key to enter its sub-menu. 4.
Menu Option Language Description Select an available language for the OSD Menu. Enable this option to allow the system to inform users that Resolution Notice the current viewing resolution is not the correct native resolution. Information Display the monitor information. Set the length of time the OSD Menu remains on the OSD Timeout screen. Show/Hide the OSD background when the OSD Menu OSD Background appears on the screen. OSD Pivot Set the OSD Menu orientation. • 0°: Sets the OSD Menu without a pivot.
Appendix Specifications Item LCD Category Specifications Type IPS, a-Si TFT active matrix 1920 x 1080 LCD 0.2745 (H)mm x 0.2745 (V)mm pixel pitch Display Size 60.5 cm (23.8” viewable) Color Filter RGB vertical stripe Glass Surface Anti-Glare type, 3H hard coating, Haze 25 Input Signal Video Sync Separate Sync VGA: fh:16-83 Khz, fv:50-75 Hz TMDS digital (100 Ω) HDMI (v1.4): fh:15-90 Khz, fv:49-75 Hz PCI-E DisplayPort (v1.
Item Category Specifications Resolution1 Supported • • • • • • • • • • • • • • • • • • • • • • • • • • • • Power Adapter2 Input Voltage AC 100-240 V, 50/60 Hz (auto switch) Display area Full Scan (H x V) 527.04 x 296.46 mm (20.75” x 11.
Item Power Consumption Category Specifications On 13.68 (Typical) (Blue LED) 16.52 W (Max3) (Blue LED) Off < 0.3W ¹ Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display. ² Please use the power adapter from ViewSonic® or an authorized source only. ³ Maximum power consumption without Audio or USB.
Glossary This section describes the standard glossary of terms used in all LCD display models. All terms are listed in alphabetical order. NOTE: Some terms may not be applicable to your device. A Advanced DCR Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color, to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.
C Color Range The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly. Options Description The monitor automatically recognizes the color format Auto and black and white levels. Full Range The color range of black and white levels are full. Limited Range The color range of black and white levels are limited.
G Game Mode Integrates a gaming-oriented On-Screen Display (OSD) design, including: pre-calibrated FPS, RTS, and MOBA gaming settings. Each mode is functionally customized with in-game testing and adjustments made for the best blend of color and technology. Gamma Allows users to manually adjust the brightness level of the monitor’s grayscale levels. There are six selections: 1.8, 2.0, 2.2, 2.4, 2.6 and 2.8. H H./V. Position Manually adjust the screen image horizontally and/or vertically.
M Manual Image Adjust Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments. Memory Recall Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the “Specifications” of this manual. NOTE: • (Exception) This control does not affect changes made in the “Language Select” or “Power Lock” setting. • Memory Recall is the default as-shipped display configuration and settings.
R Recall Resets the ViewMode monitor settings. Resolution Notice The notice tells users that the current viewing resolution is not the correct native resolution. This notice will appear in the display settings window when setting up the display resolution. Response Time Adjusts the response time, creating smooth images without streaking, blurring or ghosting. A low response time is perfect for the most graphicintense gaming, and provides amazing visual quality while watching sports or action movies.
Troubleshooting This section describes some common problems that you may experience when using the monitor. Problem or Issue Possible Solutions No power • Make sure you have turned on the monitor. Otherwise, touch the Power button to turn on the monitor. • Make sure the power cord is properly and securely connected to the monitor. • Plug another electrical device into the power outlet to verify that the outlet is supplying power.
Problem or Issue Possible Solutions The screen is not centered correctly • Adjust the resolution to the correct Aspect Ratio. • Adjust the horizontal and vertical controls via the OSD Menu. • Reset the monitor to factory settings. • Make sure the “Blue Light Filter” is Off.
Maintenance General Precautions • Make sure the monitor is turned off and the power cable is unplugged from the power outlet. • Never spray or pour any liquid directly onto the screen or case. • Handle the monitor with care, as a darker-colored monitor, if scuffed, may show marks more clearly than a lighter-colored monitor. Cleaning the Screen • Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
Product Upgradeability and Repairability The following is a list of hardware features available for at least 5 years after the sale of the product.
Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules.
The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
Indian Restriction of Hazardous Substances Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
TCO Information A third-party certification according to ISO 14024 Toward sustainable IT products Say hello to a more sustainable product IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violations are common in the factories. Harmful substances are used both in products and their manufacture. Products can often have a short lifespan because of poor ergonomics, low quality and when they are not able to be repaired or upgraded.
Copyright Information Copyright© ViewSonic® Corporation, 2020. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
Customer Service For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/ Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/ Indonesia www.viewsonic.com/id/ Israel www.viewsonic.
Limited Warranty ViewSonic® Display What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement product or parts (e.g.
• • • • • • • • • • • Software or data loss occurring during repair or replacement. Any damage of the product due to shipment. Causes external to the product, such as electric power fluctuations or failure. Use of supplies or parts not meeting ViewSonic’s specifications. Failure of owner to perform periodic product maintenance as stated in the User Guide. Any other cause which does not relate to a product defect.
Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
Mexico Limited Warranty ViewSonic® Display What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
How to get service: For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.
Process Color C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Spot Color Pantone Black C Spot Color Pantone 187 C
