VA2418-sh Display User Guide IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
Thank you for choosing ViewSonic® As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Safety Precautions Please read the following Safety Precautions before you start using the device. • Keep this user guide in a safe place for later reference. • Read all warnings and follow all instructions. • Sit at least 18" (45 cm) away from the device. • Allow at least 4" (10 cm) clearance around the device to ensure proper ventilation. • Place the device in a well-ventilated area. Do not place anything on the device that prevents heat dissipation. • Do not use the device near water.
• When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED. • Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Ensure that the power outlet is located near the equipment so that it is easily accessible. • Only use attachments/accessories specified by the manufacturer.
Contents Safety Precautions........................................................ 3 Introduction................................................................. 7 Package Contents....................................................................................................7 Product Overview....................................................................................................8 Front and Rear View..........................................................................................
Regulatory and Service Information........................... 33 Compliance Information........................................................................................33 FCC Compliance Statement.................................................................................... 33 Industry Canada Statement.................................................................................... 33 Declaration of RoHS2 Compliance.........................................................................
Introduction Package Contents • • • • Monitor Power cord Video cable Quick start guide NOTE: The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.
Product Overview Front and Rear View I/O Ports AC IN Jack HDMI VGA HDMI 1.4 Port VGA Port Audio Out Port t NOTE: For more information about the 1/q/p/2/5( ) key and its functions, refer to “Hot Keys” on page 17.
Initial Setup Installing the Stand 1 2 3 NOTE: Always place the device on a flat, stable surface. Failure to do so may cause the device to fall and damage the device and/or result in personal injury.
Wall Mounting NOTE: Only use UL Certified wall mount kits. 100 mm 100 mm Refer to the table below for the standard dimensions for wall mount kits. Maximum Hole pattern Loading (W x H) 14 kg Interface Pad (W x H x D) Specification Pad Hole Screw & Quantity M4 x 10 mm 100 x 100 mm 115 x 115 x 2.6 mm Ø 5 mm 4 pieces NOTE: Wall mount kits are sold separately. To obtain a wall mounting kit, contact ViewSonic® or your local dealer. 1. Turn off the device and disconnect all cables. 2.
Using the Security Slot To help prevent the device from being stolen, use a security slot locking device to secure the device to a fixed object. Below is an example of setting up a security slot locking device on a table.
Making Connections This section guides you on how to connect the monitor with other equipment. Connecting to Power 1. Connect the power cord to the AC IN jack at the rear of the device. 2. Connect the power cord plug to a power outlet.
Connecting External Devices HDMI HDMI VGA VGA 13
Using the Monitor Adjusting the Viewing Angle Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle (-5˚ to 20˚). NOTE: When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand.
Turning the Device On/Off 1. Plug the power cord into a power outlet. 2. Press the Power button to turn on the monitor. 3. To turn the monitor off, press the Power button again. NOTE: The monitor will still consume some power as long as the power cord is connected to the power outlet. If the monitor is not being used for a long period of time, please disconnect the power plug from the power outlet.
On-Screen Display (OSD) Menu Press the 1 key to activate the On-Screen Display (OSD) Menu. AUTO IMAGE ADJUST C O N T R A S T / B R I G H T N E S S I N P U T S E LE C T A U D I O A D J U S T CO L O R A D J U S T I N F OR M A T I O N M A N U A L S E T U P ME M OR Y IMA G E A D J U S T M E N U R E C A L L 1 : E X I T S E L E C T : 2 NOTE: Follow the key guide that appears on the bottom of the screen to select the option, then make adjustments with the q and p keys.
Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the control panel keys. Key Description 1+ p Press and hold the keys to lock/unlock the OSD Menu. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the OSD Menu. If the OSD Menu is locked, the below message will appear on the screen: 1+q Press and hold the keys to lock/unlock the Power button.
Key Description Press and hold the key for 5 seconds to change the color space. (Hold for Choose from: Auto/RGB(0-255)/RGB(16-235)/YCC(0-255)/YCC(165 seconds) 235). q p Press the key to enter the ViewMode menu. q Press the key to adjust the Blue Light Filter function. 2 Press the key to toggle between input sources.
Configuring the Settings General Operations 1. Press the 1 key to display the On-Screen Display (OSD) Menu. AUTO IMAGE ADJUST C O N T R A S T / B R I G H T N E S S I N P U T S E LE C T A U D I O A D J U S T CO L O R A D J U S T I N F OR M A T I O N M A N U A L S E T U P IMA G E A D J U S T M E N U ME M OR Y R E C A L L 1 : E X I T S E L E C T : 2 2. Press the or key to select the main menu. Then press the 2 key to enter the selected menu. MANUAL IMAGE ADJUST H. / V.
3. Press the or key to select the desired menu option. Then press the 2 key to enter the sub-menu. MANUAL IMAGE ADJUST VIEWMODE STANDARD GAME MOVIE WEB TEXT MONO 1 : E X I T S E L E C T : 2 4. Press the or key to adjust/select the setting. Then press the 2 key to confirm. MANUAL IMAGE ADJUST VIEWMODE STANDARD GAME MOVIE WEB TEXT MONO 1 : E X I T S E L E C T : 2 NOTE: Certain menu option adjustments do not require the user to press the 2 key to confirm the selection.
On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Menu Option Auto Image Adjust Contrast/Brightness Contrast (-/+, 0~100) Brightness (-/+, 0~100) Input Select D-Sub HDMI Audio Adjust Volume (-/+, 0~100) Mute On Off Color Adjust sRGB Bluish Cool Native Warm User Color Red Green Blue Information 21 (-/+, 0~100) (-/+, 0~100) (-/+, 0~100)
Main Menu Sub-menu Menu Option Manual Image Adjust H./V.
Main Menu Sub-menu Menu Option Setup Menu Language Select English Français Deutsch Español Italiano Suomi Русский Türkçe 日本語 한국어 繁體中文 Adaptive Sync Resolution Notice OSD H. Position OSD Time Out OSD Background Auto Power Off Power Indicator Sleep 简体中文 On Off On Off H. Position V.
Appendix Specifications Item Category Input Signal Display Size Color Filter Glass Surface Video Sync LCD Compatibility Resolution1 Power Adapter2 Display Area Operating conditions Type PC Macintosh Recommended Supported Input Voltage Full Scan (H x V) Temperature Humidity Altitude Specifications IPS, TFT Active Matrix 1920 x 1080 LCD; 0.2745 (H)mm x 0.2745 (V)mm pixel pitch 60.4 cm, 24" (23.
Item Storage conditions Dimensions Wall Mount Weight Power saving modes Category Temperature Humidity Altitude Physical (W x H x D) Dimensions Physical On3 Off Specifications -20° C to 60° C (-4° F to 140° F) 5% to 90% (non-condensing) 40,000 feet (12.1 km) 547.8 x 404 x 217.8 mm (21.6” x 15.9” x 8.6”) 100 x 100 mm 3.6 kg (7.9 lbs) 26W (Typical) < 0.3W 1 Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display.
Glossary This section describes the standard glossary of terms used in all LCD display models. All terms are listed in alphabetical order. NOTE: Some terms may not be applicable to your monitor. A Advanced DCR Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment.
C Color Adjust Provides several color adjustment modes, to help adjust the color settings to fit the user’s needs. Color Space Allows users to choose which color space they would like to use for monitor color output (RGB, YUV). Color Temperature Allows users to select specific color temperature settings to further customize their viewing experience. Panel Default sRGB Bluish Cool Native Warm Panel Original Status Standard color space used for the Windows system. Set the color temperature to 9300K.
M Manual Image Adjust Displays the “Manual Image Adjust” menu. You can manually set a variety of image quality adjustments. Memory Recall Returns the adjustments back to factory settings if the display is operating in a factory preset timing mode listed in the “Specifications” of this manual. NOTE: • (Exception) This control does not affect changes made in the “Language Select” or “Power Lock” setting. • Memory Recall is the default as-shipped display configuration and settings.
R Recall Resets the ViewMode monitor settings. Resolution Notice The notice tells users that the current viewing resolution is not the correct native resolution. This notice will appear in the display settings window when setting up the display resolution. Response Time Adjusts the response time, creating smooth images without streaking, blurring, or ghosting. A low response time is perfect for the most graphicintense gaming, and provides amazing visual quality while watching sports or action movies.
Troubleshooting This section describes some common problems that you may experience when using the monitor. Problem or Issue Possible Solutions No power • Make sure you have turned on the monitor by pressing the Power button. • Make sure the power cord is properly and securely connected to the monitor and power outlet. • Plug another electrical device into the power outlet to verify that the outlet is supplying power.
Problem or Issue Possible Solutions The screen appears yellow • Make sure the “Blue Light Filter” is Off. The OSD Menu does not appear on the screen/the OSD controls are inaccessible • Check whether the OSD Menu is locked. If yes, press and hold the 3 and 5 key for 10 seconds. • Turn off the monitor, unplug the power cord, plug it back in, and then turn on the monitor. • Reset the monitor to factory settings. Control panel keys do not work • Press only one key at a time. • Restart the computer.
Maintenance General Precautions • Make sure the monitor is turned off and the power cable is unplugged from the power outlet. • Never spray or pour any liquid directly onto the screen or case. • Handle the monitor with care, as a darker-colored monitor, if scuffed, may show marks more clearly than a lighter-colored monitor. Cleaning the Screen • Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules.
Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Substance Proposed Maximum Concentration Actual Concentration Lead (Pb) 0.1% < 0.
The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law. Indian Restriction of Hazardous Substances Restriction on Hazardous Substances statement (India).
A third-party certification according to ISO 14024 Toward sustainable IT products Say hello to a more sustainable product IT products are associated with a wide range of sustainability risks throughout their life cycle. Human rights violations are common in the factories. Harmful substances are used both in products and their manufacture. Products can often have a short lifespan because of poor ergonomics, low quality and when they are not able to be repaired or upgraded. This product is a better choice.
Copyright Information Copyright© ViewSonic® Corporation, 2020. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic®, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
Customer Service For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ 中国 (China) www.viewsonic.com.cn 香港 (繁體中文) www.viewsonic.com/hk/ Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/ Indonesia www.viewsonic.com/id/ Israel www.viewsonic.
Limited Warranty ViewSonic® Display What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components.
• Causes external to the product, such as electric power fluctuations or failure. • Use of supplies or parts not meeting ViewSonic’s specifications. • Failure of owner to perform periodic product maintenance as stated in the User Guide. • Any other cause which does not relate to a product defect. • Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in). • Software - Any third-party software included with the product or installed by the customer.
Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
Mexico Limited Warranty ViewSonic® Display What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
How to get service: For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.
Process Color C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Spot Color Pantone Black C Spot Color Pantone 187 C