User guide

Installing and Upgrading ViewSonic Device Manager

Installing Java Software

14. After completion, click Finish to exit.

2.2 Installing Java Software

To access full functionality of ViewSonic Device Manager, you need to install the Java software, which is free and

downloadable from Java’s ocial website at java.com. The Java software or Java Runtime Environment is required

for the Shadow feature of ViewSonic Device Manager, enabling you to remotely assist a client user.

NOTE

• For more details, please refer to section “3.4.28 Assisting a Client User Remotely” on

page 99.

It’s recommended to install 32-bit Java for ViewSonic Device Manager. In case that the computer where you install

ViewSonic Device Manager also needs 64-bit Java for other purposes, you could install both 32-bit and 64-bit Java.

NOTE

• For more information, please visit Java’s website at java.com.

• For Java Version 7 Update 51 or the later, you may need to add your computer to

the (Security) Exception Site list. Go to Control Panel, click Java > Security >

Edit Site List > Add, type https://localhost:10443, and then click OK to apply.