User guide

ViewSonic PJ658D33
Troubleshooting
Refer to the symptoms and measures listed below before sending the projector for
repairs. If the problem persists, contact your local reseller or service center.
Please refer to “Indicator Messages” as well.
Symptom Cause Measure
No power.
The AC power cord is not
plugged in.
Plug in the AC power cord.
The AC power cord is not
connected to the projector.
Connect the AC power cord to the
projector correctly and turn on the main
power switch.
The main power switch is not
turned on.
Turn on the main power switch.
The lamp cover loose. Tighten the screws on the lamp cover.
Power goes out
during use.
The temperature is too high.
Unplug the AC power cord and wait for a
short while, then turn the power back on.
The ventilation holes are
blocked.
Place the projector so that the ventilation
holes are not blocked.
No image
appears
on screen.
The projector is not turned
on.
Turn the projector on.
The connections set up are
not correctly.
Check that all connections are setup
correctly.
The connected devices are
not functioning properly.
Check that all connected devices are
functioning properly.
Lens cap is not removed.
Remove the lens cap and turn the
projector on.
“Hide” function is activated. Cancel “Hide” function.
Partial, scrolling
or incorrectly
displayed
image.
The input signal is not
supported by the projector.
Press “Resync” button.
Image is
unstable or
ickering.
The signal timing of the
display does not synchronize
with the graphic card.
Use “Tracking” to correct it. Refer to
Computer Image section.
Change the monitor color setting from
your computer.
Image has
vertical
ickering bar.
The display data frequency
does not match the
frequency of your computer’s
graphic card.
Use “Frequency” to make an adjustment.
Refer to Computer Image section.
Check and recongure the display
mode of your graphic card to make it
compatible with the product.
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