User Guide

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Customer Support
For technical support or product service, see the table below or contact your reseller.
Note : You will need the product serial number.
Country/Region Website
T= Telephone
C = CHAT ONLINE
Email
Australia
New Zealand
www.viewsonic.com.au
AUS= 1800 880 818
NZ= 0800 008 822
service@au.viewsonic.com
Canada www.viewsonic.com
T (Toll-Free)= 1-866-463-4775
T (Toll)= 1-424-233-2533
service.ca@viewsonic.com
Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/
Hong Kong www.hk.viewsonic.com T= 852 3102 2900 service@hk.viewsonic.com
India www.in.viewsonic.com T= 1800 419 0959 service@in.viewsonic.com
Korea ap.viewsonic.com/kr/ T= 080 333 2131 service@kr.viewsonic.com
Latin America
(Argentina)
www.viewsonic.com/la/
C= http://www.viewsonic.com/
la/soporte/servicio-tecnico
soporte@viewsonic.com
Latin America
(Chile)
www.viewsonic.com/la/
C= http://www.viewsonic.com/
la/soporte/servicio-tecnico
soporte@viewsonic.com
Latin America
(Columbia)
www.viewsonic.com/la/
C= http://www.viewsonic.com/
la/soporte/servicio-tecnico
soporte@viewsonic.com
Latin America
(Mexico)
www.viewsonic.com/la/
C= http://www.viewsonic.com/
la/soporte/servicio-tecnico
soporte@viewsonic.com
Nexus Hightech Solutions, Cincinnati #40 Desp. 1 Col. De los Deportes Mexico D.F.
Tel: 55) 6547-6454 55)6547-6484
Other places please refer to http://www.viewsonic.com/la/soporte/servicio-tecnico#mexico
Latin America
(Peru)
www.viewsonic.com/la/
C= http://www.viewsonic.com/
la/soporte/servicio-tecnico
soporte@viewsonic.com
Macau www.hk.viewsonic.com T= 853 2870 0303 service@hk.viewsonic.com
Middle East ap.viewsonic.com/me/ Contact your reseller service@ap.viewsonic.com
Puerto Rico &
Virgin Islands
www.viewsonic.com
T= 1-800-688-6688 (English)
C= http://www.viewsonic.com/
la/soporte/servicio-tecnico
service.us@viewsonic.com
soporte@viewsonic.com
Singapore/
Malaysia/Thailand
www.ap.viewsonic.com T= 65 6461 6044 service@sg.viewsonic.com
South Africa ap.viewsonic.com/za/ Contact your reseller service@ap.viewsonic.com
United States www.viewsonic.com
T (Toll-Free)= 1-800-688-6688
T (Toll)= 1-424-233-2530
service.us@viewsonic.com
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Limited Warranty
ViewSonic
®
Projector
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and
workmanship, under normal use, during the warranty period. If a product proves to
be defective in material or workmanship during the warranty period, ViewSonic will,
at its sole option, repair or replace the product with a like product. Replacement
product or parts may include remanufactured or refurbished parts or components.
Limited One (1) year General Warranty
ViewSonic’s standard warranty period is one (1) year for any product model in any
Please refer to the ViewSonic website in your country to check the local terms and
model variants, and see if the product model in your country is eligible for a longer
warranty period.
Limited One (1) year Heavy Usage Warranty:
Under heavy usage settings, where a projector’s use includes more than fourteen
(14) hours average daily usage, North and South America: One (1) year warranty
for all parts excluding the Light Source, one (1) year for labor, and ninety (90) days
One (1) year warranty for all parts excluding the Light Source, one (1) year for labor,
purchase.
Other regions or countries: Please check with your local dealer or local ViewSonic
Applies to manufacturer’s installed Light Source only. All accessory Light Source
purchased separately are warranted for 90 days.
Who the warranty protects:
What the warranty does not cover:
1.
2. Damage, deterioration, failure, or malfunction resulting from:
a.
instructions supplied with the product.
b.
c. Operation of the product for other than the normal intended use or not under
normal conditions.
d. Repair or attempted repair by anyone not authorized by ViewSonic.
e. Any damage of the product due to shipment.
f. Removal or installation of the product.
g.
h.
i. Normal wear and tear.
j. Any other cause which does not relate to a product defect.
3. Removal, installation, and set-up service charges.