EP3220T Multimedia Digital Poster User Guide IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http:// www.viewsonic.
Thank you for choosing ViewSonic With over 25 years as a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
Compliance Information FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class A/ Class B digital device, pursuant to Part 15 of the FCC Rules.
Declaration of RoHS2 Compliance This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below: Substance Proposed Maximum Concentration Actual Concentration Lead (Pb) 0.1% < 0.
Safety Precautions FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE FOLLOWING WHEN SETTING UP AND USING THE LCD COLOR MONITOR: • DO NOT REMOVE MONITOR BACK COVER. There are no user serviceable parts inside and opening or removing covers may expose you to dangerous shock hazards or other risks. Refer all servicing to qualified service personnel. • Do not spill any liquids into the cabinet or use your monitor near water.
CAUTION: Immediately unplug your monitor from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the power supply cord or plug is damaged. • If liquid has been spilled, or objects have fallen into the monitor. • If the monitor has been exposed to rain or water. • If the monitor has been dropped or the cabinet damaged. • If the monitor does not operate normally by following operating instructions.
Table Of Contents 1. 2. Unpacking and Installation................... 1 1.1. Unpacking....................................... 1 1.2. Package Contents........................... 1 1.3. About Location / Environment......... 1 1.4. About After-Image........................... 2 1.5. Cleaning and Maintenance............. 2 1.6. Carrying or Moving the poster......... 2 1.7. Mounting on a Wall.......................... 3 1.7.1. VESA Grid........................... 3 10. Troubleshooting.........................
Copyright Information Copyright © ViewSonic Corporation, 2016. All rights reserved. ViewSonic© and the three birds logo are registered trademarks of ViewSonic Corporation. ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA). As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meetsthe ENERGY STAR® guidelines for energy efficiency.
1. Unpacking and Installation 1.1. Unpacking • • • • This product is packed in a carton, together with the standard accessories. Any other optional accessories will be packed separately. Due to the size and weight of this poster it is recommended for two people to move it. After opening the carton, ensure that the contents are complete and in good condition. 1.2.
1.3. Mounting on a Wall To mount this poster to a wall, you will have to obtain a standard wall-mounting kit. We recommend using a mounting interface that complies with UL1678 standard in North America. Protective Sheet VESA Grid Table 1. Lay a protective sheet on a table, which was wrapped around the poster when it was packaged, beneath the screen surface so as not to scratch the screen face. 2. Ensure you have all accessories for mounting this poster (wall mount, ceiling mount, table stand, etc). 3.
2. Parts and Functions 2.1. Control Panel : Press the button to volume up. In the menu, this button also serves as button. direction : Press the button to volume down. In the menu, this button also serves as button. direction : Press the button to open the setting menu. : Press the button to display desktop (Home page) on Remote Sensor the screen. In the menu, this button also serves as ▲ direction button. Power Indicator : Press the button to return to previous menu.
2.3. Remote Control 2.3.1. General functions INPUT Display or exit input source menu 0-9 number buttons Display or exit the current program information Switch the poster power on or Standby 1 2 3 4 5 6 7 8 9 INFO 0 ASPECT HOME EXIT Display desktop (Home page) on the screen Return to previous menu or exit the on-screen menu To confirm or enter a sub-menu or toggle between options during MENU operation.
2.3.2. Inserting the batteries in the remote control To install remote control batteries: 1. Open the battery cover. 2. Insert two AAA batteries into the battery compartment. Make sure that the + and – symbols on the batteries match the + and – symbols in the battery compartment. 3. Replace the cover. Battery precautions: Improper use of batteries can result in a leakage of chemicals and/or explosion. Be sure to follow the instructions below.
3. Connections 3.1. Cautions Before Connecting • When connecting an external device to the poster, make sure that the poster and the device are turned off. • Check the plugs at the ends of cables to make sure that they are the correct type before you try plugging them into jacks on the poster. • Make sure that all plugs are securely inserted into the jacks. Loose connections can result in image or color problems. • The illustration of the external device may be different depending on your model.
4. Operation 4.1. Turning the poster on or off 1. Plug the power cord into an AC power outlet. Press Power Switch on the poster. 2. Now the poster is in standby mode. Wait a moment until the power indicator lights up, then press POWER to turn on the poster. (Be sure to wait for a few seconds before pressing POWER button. If you promptly press POWER button then the poster may not respond or act wrongly.) 3. Press button again to turn off the poster and put the poster in standby mode.
5. Basic Operations 5.1. Home Menu Overview 1. Press HOME button and the HOME menu screen display. 2. Press or button to select desktop menu option, press OK to confirm. 3. Press ▲ ▼ button to move the cursor, press OK to confirm 4. Press EXIT button to return to previous menu or exit the menu.
6. System Settings 1. Press button to select desktop menu option, press OK to confirm. 2. Press EXIT button to return to previous menu or exit the menu. Network Setting Show all apps Display system Storage or restore to factory default. Display information Scan the QR code, direct inquiries related to product upgrades and other useful information.
7. Network Settings 1. Press button to select desktop menu option, press OK to confirm. 2. Press EXIT button to return to previous menu or exit the menu.
8. Menu List Picture Picture Mode Select your favourite picture mode for each input. Contrast Adjust the contrast. Brightness Adjust the brightness. Hue Adjust the image hue. (Only for NTSC system) Sharpness Adjust the sharpness. Saturation Adjust the color saturation. Anti-Flicker Turn on/off the Anti-Flicker function. Backlight Set up the overall brilliance of the screen. The Anti-Flicker select Off, you can set the level of the Backlight as your desired.
Setting MHL Auto Switch Select ON to automatically switch to the MHL input when it connected. Menu Timeout Select OSD menu display time. Data / Time Display Date and Time. Off Timer With Off Timer function On, the display will automatically turn off at a preset time. On Timer With On Timer function On, the display will automatically turn on at a preset source at a preset time. Highlight Period item, press or button to select Once, Everyday, Mon.~Fri., Mon.~Sat. or Sat.~Sun..
9. Using USB multi media player You can connect a USB storage device to your poster to view compatible photo, movie or play compatible music so that the sound can be output from the poster’s speaker. To use USB multi media player, please go to USB source by pressing USB button. Or you can press Home button to display Home Page and then select USB Drive icon to access. Notes: • Never remove the USB storage device or turn off the poster while using the USB storage device.
9.1. Playing Photo With the photo viewer, you can view compatible photos (in JPG, BMP or PNG format). Also you can zoom, rotate photo, etc. Previous photo Play/pause Next photo Zoom in Zoom out Notes: You can also use operate. 9.2. (Play/Pause), Show information Rotate clockwise Rotate anti-clockwise (STOP), (Previous), (Next) on the remote control to Playing Music With the USB music player, you can play compatible music (in MP3 or AAC format).
9.3. Playing Movie With the USB movie player, you can play compatible movie (in MPG, MKV, DAT, MP4, MOV or VOB format). Previous movie Fast reverse Play/pause Fast forward Next movie Adjust the volume Now AB repeat starts. AB Section repeat To cancel, highlight Section replay and toggle it to OFF.
10. Troubleshooting If, after reading these operating instructions, you have additional questions related to the use of your poster, please call the services center in your local area. Before calling service, please check the symptoms and follow suggested solutions. Remote Control Problem Possible Solutions Remote control does not operate • The batteries could be weak. Replace the batteries. • Check the orientation of the batteries. • Make sure the power cord is plugged in.
11. Technical Specifications Poster: Item Specifications Screen Size (Active Area) 32” (81.29 cm) LCD Aspect Ratio 16:9 Number of pixels 1920 (H) x 1080 (V) Pixel pitch 0.12125 (H) x 0.36375 (V) [mm] Displayable colors 16.7M colors Brightness (typical) 300 cd/m2 Contrast ratio (typical) 1200:1 Viewing angle 178 degrees In/Out Terminals: Item Specifications Speaker Output Internal Speakers Earphone Output 3.5mm phone jack x 1 5mW (Max) / 2 Channel (L+R) Audio Input 3.
General: Item Specifications Power Supply 100V-240V, 50/60Hz (AC) Power Consumption (Max) 44W Power Consumption (typ.) 38W Power Consumption (Standby & Off) <0.
12. RS232 Protocol 12.1. Introduction This document describes the hardware interface spec and software protocols of RS232 interface communication between ViewSonic Commercial TV / Digital Signage and PC or other control unit with RS232 protocol. The protocol contains three sections command: • Set-Function • Get-Function • Remote control pass-through mode * In the document below, “PC” represents all the control units that can send or receive the RS232 protocol command. 12.2. Description 12.2.1.
12.3. Protocol 12.3.1. Set-Function Listing The PC can control the TV/DS for specific actions. The Set-Function command allows you to control the TV/ DS behavior in a remote site through the RS232 port. The Set-Function packet format consists of 9 bytes. Set-Function description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identification for each of TV/DS (01~98; default is 01) ID “99” means to apply the set command for all connected posters.
Example2: Set Brightness as 176 for TV-02 and this command is NOT valid Send (Hex Format) Command Name Length ID Command Value1 Value2 Value3 CR Type 0x30 0x38 0x73 0x24 0x31 0x37 0x36 0x0D Hex 0x32 Reply (Hex Format) Name Length ID Hex 0x34 0x30 0x32 Command Type CR 0x2D 0x0D Set function table: Set Function Length ID Command Type Command Value Range Code (ASCII) Code (Hex) Comments (Three ASCII bytes) Power on/off (standby) 8 s ! 21 000: STBY 001: ON Controlled power status: ON o
Menu Lock 8 s > 3E 000 : Unlock 001 : Lock Key Pad 8 s A 41 000 : UP 001 : DOWN 002 : LEFT 003 : RIGHT 004 : ENTER 005 : INPUT 006 : MENU/EXIT Remote Control 8 s B 42 000: Disable Disable: RCU has no effect on Monotor. 001: Enable Enabled: RCU controls the Monitor. This is the power up default on the Monitor. 002: Pass through Pass through: RCU has no effect on Monitor and all RCU command codes are transmitted to PC via the RS232 port.
NOTE: 1. Behavior at lock modes Lock Mode Behavior Button Lock 1. Lock all buttons on the front panel and RCU, except for “Power” 2. All the SET functions should be workable via RS32, even the ones with according hot key in RCU like Mute,…etc. MENU Lock 1. Lock “MENU’ key of front panel and RCU 2. The Factory and Hospitality modes should not be blocked for the model using MENU-combined key to enter these two modes. Alternative approach will be indicated separately if any limitation by model.
Hex code (in hex) = Original data (in dec) + 20 Date & Code Code Time (ASCII) (Hex) Date & Code Code Time (ASCII) (Hex) Date & Code Code Time (ASCII) (Hex) Date & Code Code Time (ASCII) (Hex) 0 space 20 16 6 36 32 R 52 48 h 68 1 ! 21 17 7 37 33 S 53 49 i 69 2 “ 22 18 8 38 34 T 54 50 p 70 3 # 23 19 9 39 35 U 55 51 q 71 4 $ 24 20 @ 40 36 V 56 52 r 72 5 % 25 21 A 41 37 W 57 53 s 73 6 & 26 22 B 42 38 X 58 54 t 74 7 ’ 27 2
Get-Function description: Length: Total Byte of Message excluding “CR”. TV/DS ID Identification for each of TV/DS (01~98; default is 01). Command Type Identify command type, “g” (0x67h) : Get Command “r” (0x72h) : Valid command Reply “-“ (0x2Dh) : Invalid command Reply Command: Function command code: One byte ASCII code. Value[1~3]: Three bytes ASCII that defines the value.
Example2: Get Brightness from TV-05, but the Brightness command ID is error and it is NOT in the command table.
NOTE: 1. Power on/off log data is replied as 6 sequential strings in following order. 2.
Hex code (in hex) = Original data (in dec) + 20 Date & Code Code Time (ASCII) (Hex) Date & Code Code Time (ASCII) (Hex) Date & Code Code Time (ASCII) (Hex) Date & Code Code Time (ASCII) (Hex) 0 space 20 16 6 36 32 R 52 48 h 68 1 ! 21 17 7 37 33 S 53 49 i 69 2 “ 22 18 8 38 34 T 54 50 p 70 3 # 23 19 9 39 35 U 55 51 q 71 4 $ 24 20 @ 40 36 V 56 52 r 72 5 % 25 21 A 41 37 W 57 53 s 73 6 & 26 22 B 42 38 X 58 54 t 74 7 ’ 27 2
4. Get Date & Time example Assumed the current date/time of poster#01 as below Date: 2015-1/31 Time: 16:27:59 Send: 0x 38 30 31 67 32 30 30 30 0D (Get Date) Reply: #1 0x 38 30 31 72 32 30 40 35 0D (Year “20” “15”) #2 0x 38 30 31 72 32 31 21 51 0D (Month “1”, Day ”31”) Send: 0x 38 30 31 67 33 30 30 30 0D (Get Time) Reply: #1 0x 38 30 31 72 33 30 36 47 0D (Hour “16”, Min “27”) #2 0x 38 30 31 72 33 31 30 79 0D (“0”, Sec “59”) 12.3.3.
Key 1 2 3 4 5 6 7 8 9 0 RECALL (LAST) INFO (DISPLAY) ASPECT (ZOOM, SIZE) VOLUME UP (+) VOLUME DOWN (-) MUTE CHANNEL/PAGE UP (+)/ BRIGHTNESS+ CHANNEL/PAGE DOWN (-)/ BRIGHTNESSPOWER SOURCES (INPUTS) SLEEP MENU UP DOWN LEFT (-) RIGHT (+) OK (ENTER, SET) EXIT RED ■ (F1) GREEN ■ (F2) YELLOW ■ (F3) BLUE ■ (F4) Code (HEX) 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F 20 21 22 23 24 25 26 27 28 29 2A 2B 2C 2D 2E 2F 30
NOTE: 1. This IR-pass-through code is different from the RCU key code. 2. Special control sequence for POWER key under IR-pass through mode. 2-1. When TV/DS is OFF and receives the IR POWER code: TV/DS will turn itself on, then forward the POWER code to the host via RS232. 2-2. When TV/DS is ON and receives the IR POWER code: TV/DS will forward the POWER code to the host via RS232, then turn off itself. 2-3. When SET-POWER LOCK is enabled, the TV/DS will not respond to POWER key pressing. 3.
13. Other Information Customer Support For technical support or product service, see the table below or contact your reseller. NOTE: You will need the product serial number. Country/Region Website T = Telephone C = CHAT ONLINE Email Australia New Zealand www.viewsonic.com.au AUS= 1800 880 818 NZ= 0800 008 822 service@au.viewsonic.com Canada www.viewsonic.com T= 1-866-463-4775 service.ca@viewsonic.com Europe www.viewsoniceurope.com www.viewsoniceurope.com/uk/support/call-desk/ Hong Kong www.
Limited Warranty ViewSonic® LCD Commercial Display What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose. Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1.
Mexico Limited Warranty ViewSonic® LCD Commercial Display What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico: Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.
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