User's Manual

10 | Troubleshooting
3.2 Interactive Pen Problems
Problems Suggested action
The pen is no
function
* Check APO whether actives, click pen tip could recall
active status.
* Check the battery whether worn out? If yes, please replace
the pen battery.
* Try using mouse to double check, if mouse also no
function, please restarting your computer or your
application.
* Try to reinstall the USB Tablet driver.
Pen nib is too
short
* Check whether the pen nib is too short. If yes, replace the
pen nib.
The cursor
move
Incorrectly
* Eliminate interference from nearby electrical devices.
* Try restarting your computer for double check.
The side
switch does
not work
* Be sure that when you press the side button, the pen tip is
within 5mm of the display surface and your pen tip is not
against the display surface.
* Be sure that the side button is set to the proper function
you are expecting to occur for the application.
The cursor is
far out from
p
en tip
* The accuracy of pen cursor please refers to section 4.2
specs, if you found over this specs, please refer section
2.2.1 to do the Screen Calibrating.