User's Manual

10 | Troubleshooting
3. Troubleshooting
3.1 Monitor problems
Problems Suggested action
No picture *Check the Mode Switch was turn on to Tablet Monitor
mode.
*Check USB cable should be completely connected to the
computer and monitor.
*Check computer whether are in dormancy mode. Press
keyboard or move the mouse to reactivate the system.
*Try adjusting the brightness.
*Check that the computer is switched on.
*If you use laptop PC, check that the external (RGB)
output is selected.
*Try to change USB ports.
*Check that OS is Windows XP/Vista and Windows 7
*Check that DisplayLink Driver has been installed.
Picture is gray *Adjust the brightness controls.
Picture noise *Move electrical devices that may cause electrical
interference.
Picture is fuzzy *Physical resolution is 1024 x 600. Under the resolution,
it will get the best display.
Poor brightness *When the brightness of the screen lowers after being
used for a certain period and the function of the display
is affected, send it to our authorized service center for
repair.