User Guide

Limited Warranty
59
PG-PF 724998 0320 PureFlow System
a manufacturing defect in the products
covered by this warranty and the failure or
leak or resulting damage occurred during the
warranty period. You do not have a remedy
or right of reimbursement under this warranty
and the warranty does not apply if the failure
or leak or resulting damage is caused by (1)
components in the plumbing system other
than those manufactured or sold by Viega; (2)
not designing, installing, inspecting, testing,
or operating the system in accordance with
Viega’s installation instructions at the time of
the installation, applicable code requirements
and good plumbing practices; (3) improper
handling and protection of the product prior
to and during installation, exposure to ultra
violet light, inadequate freeze protection,
exposure to water pressures or temperatures
in excess of the limitations on the tubing
or application of unauthorized or harmful
solvents or chemicals; (4) chemically
corrosive or aggressive water conditions; or
(5) acts of nature such as earthquakes, 󶈵re,
󶈶ood or lightning.
In the event of a failure or leak in the system,
it is the responsibility of the property owner
to obtain and pay for repairs. Only if the
warranty applies will Viega be responsible
for reimbursement under this warranty.
The part or parts which you claim failed
should be kept and Viega contacted at the
address below or by telephoning 800-976-
9819 within thirty (30) days after the failure
or leak and identifying yourself as having a
warranty claim. You should be prepared to
ship, at your expense, the product which you
claim failed due to a manufacturing defect,
document the date of installation, and the
amount of any claimed bills for which you
seek reimbursement. Within a reasonable
time after receiving the product, Viega will
investigate the reasons for the failure, which
includes the right to inspect the product at
Viega and reasonable access to the site of
damage in order to determine whether the
warranty applies. Viega will notify you of the
results of this review.
In the event that Viega determines that the
failure or leak and any resulting damages
were the result of a manufacturing defect
in the products covered by the 10-year or
25-year limited warranties and occurred
during the 󶈵rst ten (10) years covered by this
warranty, Viega will reimburse the property
owner for reasonable repair or replacement
charges to include drywall, 󶈶ooring and
painting costs, as well as damages to
personal property, resulting from the failure or
leak. The remaining 15-year limited warranty
for products covered by the 25-year limited
warranty will cover material costs for pipe and
󶈵ttings only, sold by Viega, not inclusive of
any labor or installation costs. Any change in
property ownership after the 󶈵rst ten years will
nullify any remaining warranty coverage.
VIEGA SHALL NOT BE LIABLE FOR
CONSEQUENTIAL ECONOMIC LOSS
DAMAGES UNDER ANY LEGAL THEORY
AND WHETHER ASSERTED BY DIRECT
ACTION, FOR CONTRIBUTION OR
INDEMNITY OR OTHERWISE.
THE ABOVE LIMITED WARRANTY IS IN LIEU
OF ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. IF FOUND
APPLICABLE, ANY IMPLIED WARRANTIES
ARE LIMITED TO THE DURATION OF THE
TIME LIMITS SET OUT IN THIS WRITTEN
WARRANTY. Other than this limited warranty,
Viega does not authorize any person or 󶈵rm
to create for it any other obligation or liability
in connection with its products. This written
warranty applies for the 󶈵rst 10 years of the
applicable warranty regardless of any change
of ownership in the property.
Some states do not allow the exclusion
or limitation of incidental or consequential
damages or limitations on the duration
of implied warranties in certain types of
transactions, so the above exclusion or
limitations may not apply to you. This limited
warranty gives you speci󶈵c legal rights and
you also may have other rights which vary
from state to state. This warranty shall be
interpreted and applied under the law of the
state in which the product is installed.