Brochure

The following standard terms and conditions apply to all
sales of products by Viega LLC unless otherwise modified
in the order confirmation or delivery note. Any contrary
terms in purchase orders or purchaser standard terms and
conditions are rejected and acceptance of the order by
Viega LLC is conditioned upon these terms and conditions
or as set out specifically in the Viega order confirmation.
Terms of Payment:
Terms are net 30 days. Payable in U.S. or Canadian
dollars depending on point of delivery. Minimum invoice:
$100 net.
Price Changes:
All published prices are subject to change. Viega
historically has given reasonable notice (normally 30
days or more) of an effective date for those changes,
but reserves the right, under unusual circumstances,
to give shorter notice.
Sales Orders:
Purchase orders submitted to Viega shall specify
Viega part numbers as well as the product description
from a Viega catalog. All such offers to purchase are
subject to Viega LLC acceptance, which shall be by
order confirmation provided to the customer by Viega.
Customer is responsible for reviewing the order
confirmation and reporting any necessary changes
to Viega Customer Service immediately. Mistakes on
orders due to inaccurate or incomplete information from
the customer will be the customer’s responsibility and/or
subject to Viega’s return policy.
Terms of Shipment:
Freight is paid by Viega LLC on orders $2,500 net
or greater (excluding stainless steel pipe orders). On
orders that are less than $2,500 net, freight is prepaid
and added to the invoice. Excess freight charges resulting
from special requested routing or specification of non-
Viega LLC-designated common carriers will be billed to
the customer.
Stainless steel pipe qualifies for prepaid freight at
$5,000 net and cannot be combined with other products
to make freight.
Stainless steel fittings may be combined with other Viega
LLC products and qualify for prepaid freight at $2,500 net.
Restrictions:
Orders from U.S. customers with a “Ship to” Canada
location will not be accepted and U.S. customers are
not authorized to sell product to Canada.
Transportation and Risk of Loss:
Unless otherwise agreed in advance, delivery of products
hereunder shall be FOB Shipping Point, except for
products sold for delivery in Canada. Transportation costs
are prepaid and added to the invoice unless the order
meets freight allowance. Transfer of ownership moves
to the customer once leaving our warehouse. Loss or
damage claims become the responsibility of the customer
but assistance is available from Viega Customer Service or
by visiting viega.us/support.
Returns:
All returns are subject to Viega’s return policy. No material
may be returned without our written permission and
return material authorization (RMA) number. Any items
with a purchase date older than one year will not be
allowed for return. We will accept cataloged and resalable
items only. No returns will be allowed for broken bags or
bundles, items outside of original packaging, discontinued,
damaged, or non-cataloged merchandise. Any material
that is authorized to be returned will be subject to a
minimum 25% restocking fee. Minimum return $250 net
invoice value. For more information on returns and the
complete return policy go to viega.us/returns.
For Products Sold in California:
Some products may contain one or more chemicals known
to the State of California to cause cancer, birth defects or
other reproductive harm. For further information related to
California’s Proposition 65, please visit viega.us.
These standard terms and conditions are those
in effect on the date of publication of this catalog.
Viega reserves the right to change these terms and
conditions by posting such changes on
viega.us/termsandconditions.
Viega
Terms and Conditions