Instruction manual

General Rules VIDRE LCD Monitors
prior to calling.
1.6 Limited Warranty
PTV Professional TeleVision GmbH warrants that this product will be free from defects in
materials and workmanship for a period of twenty-four month from the date of purchase. If a
product proves to be defective during this warranty period, PTV Professional TeleVision GmbH,
at its option, will either repair the defective product without charge for parts and labor, or will
provide a replacement in exchange for the defective product.
In order to obtain service under this warranty, you the Customer, must notify PTV Professional
TeleVision GmbH of the defect before the expiration of the warranty period and make suitable
arrangements for the performance of service. The Customer shall be responsible for packaging
and shipping the defective product to a designated service center nominated by PTV
Professional TeleVision GmbH, with shipping charges prepaid. PTV Professional TeleVision
GmbH shall pay for the return of the product to the Customer if the shipment is to a location
within the country in which the PTV Professional TeleVision GmbH service center is located.
Customer shall be responsible for paying all shipping charges, insurance, duties, taxes, and
any other charges for products returned to any other locations.
This warranty shall not apply to any defect, failure or damage caused by improper use or
improper or inadequate maintenance and care. PTV Professional TeleVision GmbH shall not be
obligated to furnish service under this warranty
a) to repair damage resulting from attempts by personnel other than PTV Professional
TeleVision GmbH representatives to install, repair or service the product,
b) to repair damage resulting from improper use or connection to incompatible equipment,
c) to repair any damage or malfunction caused by the use of non-PTV Professional TeleVision
GmbH parts or supplies, or
d) to service a product that has been modified or integrated with other products when the
effect of such a modification or integration increases the time or difficulty of servicing the
product.
THIS WARRANTY IS GIVEN BY PTV Professional TeleVision GmbH IN LIEU OF ANY OTHER
WARRANTIES, EXPRESS OR IMPLIED. PTV Professional TeleVision GmbH AND ITS VENDORS
DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. PTV Professional TeleVision GmbH’S RESPONSIBILITY TO REPAIR OR REPLACE
DEFECTIVE PRODUCTS IS THE WHOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER
FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF
WHETHER AJA VIDEO OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH
DAMAGES.
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