Instruction manual

Frequently asked Questions VIDRE LCD Monitors
message box to reset the color settings to the factory defaults.
If the image is still not correct and the OSD also has faulty coloration, this means one of the
three primary colors is missing in the signal input. Now check the signal cable connectors. If
any pin is bent or broken off, please contact your dealer to get necessary support.
• No image can be seen:
Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this
means you are using a display mode that this monitor does not support, please change the
setting to one of the supported mode. Please read “Supported PC Timings”” section.
Recommended mode is 1920 x 1200 @ 60Hz.
• Faint shadow from the static image displayed is visible on the screen:
Activate the power management function to let your computer and monitor go into a low power
"sleep" mode when not actively in use.
Use a screensaver to prevent the occurrence of image retention.
• Is the prompt on the display illuminated in orange?
If the LED is illuminated in orange, the power management mode is active. Press any key on
the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary
support.
• Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
• The image is distorted, flashes or flickers:
Read the How to adjust the screen resolution section and then select the correct
resolution, refresh rate and make adjustments based on these instructions.
You are running the monitor at its native resolution, but the image is still distorted.
Images from different input sources may appear distorted or stretched on the monitor running
at its native resolution. To have the optimal display performance of each type of input sources,
you can use the "Display Mode" function to set a proper aspect ratio for the input sources. See
Display Modes for details.
• The image is displaced in one direction:
Read the How to adjust the screen resolution section and then select the correct
resolution, refresh rate and make adjustments based on these instructions.
• The OSD controls are inaccessible:
To unlock the OSD controls when the OSD is preset to be locked, press and hold the “ENTER”
key for 15 seconds to enter the “OSD Lock” option and make changes.
Alternatively, you may use the [UP]or [DOWN] keys to select “OFF” in the “OSD Lock”
submenu from the “OSD Settings” menu (under SYSTEM), and all OSD controls will be
accessible.
12.2.1 Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: [e-mail]
Operation Manual Page 44 of 44