Instruction manual

Frequently asked Questions VIDRE LCD Monitors
12 Frequently asked Questions
12.1 Special Notice
• In order to avoid network traffic congestion, please do not submit parameters before the
first modification is applied.
• In order to avoid hardware loose contact caused by continuous operations on the front
panel, please do your second operation after you have got the first operation result.
• Generally, it will spend about three seconds to get the results after you submit. The time
is related with the monitor type. If the time is too long (over 7 seconds), maybe there is
something abnormal with the hardware’s working status (overheating for example),
please wait patiently.
• Do not disconnect or connect the DVI connector without power-down.
• When there is no display output from the device on the monitor, maybe the output
resolution don’t match the monitor. Please try to change the output resolution though web
server.
• Windows 2003, Windows XP and Windows Vista are strongly recommended with Internet
Explorer.exe.
• Build-in Web server to control the SDI processor easily by your computer via Ethernet.
Please make sure IP address of SDI processor is in the same network segment as your
computer. And the IP and Mac address of SDI processor are unique value in Ethernet.
• User can also upgrade system under the label “Network”. Before the upgrade, the anti-
virus software and firewall have to be closed to make sure that the upgrade data is
transmitted to SDI processor system without rejection. Power and network cannot be cut
off during upgrading.
12.2 Troubleshooting
• The image is blurred:
Read the How to adjust the screen resolution section, and then select the correct
resolution, refresh rate and make adjustments based on these instructions.
• How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image
by working through the instructions in the How to adjust the screen refresh rate section It
is normal for blurring to occur due to conduction losses in extension cables. You can minimize
these losses by using an extension cable with better conduction quality or with a built-in
booster.
• Does the blurring only occur at resolutions lower than the native (maximum)
resolution?
Read the How to adjust the screen resolution section. Select the native resolution.
• Pixel errors can be seen:
One of several pixels is permanently black, one or more pixels are permanently white, one or
more pixels are permanently red, green, blue or another color.
Clean the LCD screen.
Cycle power on-off.
These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.
• The image has a faulty coloration:
It has a yellow, blue or pink appearance.
Select MENU > PICTURE > Color > Reset Color, and then choose “Yes” in the “Caution”
Operation Manual Page 43 of 44