Technical information

Manual Voice Server Espero © Vidicode 2009
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• Press CHANGE
CHANGECHANGE
CHANGE to disable or enable the Call Attendant function
• Press NEXT
NEXTNEXT
NEXT to continue with the next (User Greetings) item or press
STOP
STOPSTOP
STOP to exit the system
systemsystem
system menu.
4.3 User Greetings
User Greetings are maintained by the user, very similar to the voice mail
service of your mobile network. The facility can be enabled and disabled
with this option. The chapter Voice Mail will explain how to use this.
4.4 Call Statistics
The meaning of Call Statistics is that the Espero will make a record of
every call, even unanswered calls. The data can be analyzed using the
Call Recorder Access System. This is important because call statistics
provide you with detailed knowledge about how efficient your company
is in answering the telephone.
4.5 Answering time
This is the time between the arrival of the call and the Voice Server
answering (when it is instructed to answer immediately). A very short
Call Statistics: On
NEXT CHANGE STOP
User Greetings: On
NEXT CHANGE STOP
Call Attendant: Off
NEXT CHANGE STOP
Call Attendant: On
NEXT CHANGE STOP