Call Recorder Pico - User Manual

Call Recorder Pico Manual UK © 2009 Vidicode
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When the Stop time is set too high, there is a chance that more calls,
especially calls shortly after each other, are recorded as one recording.
6.4 Problem with playback volume slider
If you move the volume slider and nothing happens, it is possible the
software chose the wrong channel for playback. This could occur if the
name of the channel on your soundcard is not the same as the name of
the channel chosen by the software.
Go to Options
OptionsOptions
Options – Devices
DevicesDevices
Devices and change the “Recording Channel
Recording ChannelRecording Channel
Recording Channel”.
Choose a channel with a name similar to WAVE or Speaker or
Master Volume
6.5 Problems with distorted audio
If you have a problem with your phone not working properly or the
sound is distorted and you connected the Pico to the handset of the
telephone, chances are the wiring of your telephone is not standard.
In that case, set the ‘I II’ switch to ‘II’.
6.6 Problems with high Start level
(handset or headset connection only)
In some digital telephones the handset is not switched off or muted
after hanging up the telephone. When ON the handset microphone
might pick-up surrounding noises. As a result, the Pico would record all
the time.
If this is the case, the only way to set up the Pico is to start a recording
manually either from the software or on the actual Pico.
This problem also occurs with some headsets.
6.7 Problems with automatic start / stop
In some cases, only when you have a cordless telephone with its own
power supply AND the Pico is connected to the telephone line, you may
have a problem with starting or stopping a recording, although all
device settings are made properly.
The symptoms are: The recording starts in Automatic mode, but does
not stop (immediately) when the telephone is ‘on hook’ again. Or, in
automatic mode (on/off hook only) and in semi-automatic mode, the
Pico does not start recording when the telephone is ‘off hook’