Call Recorder Pico - User Manual

Call Recorder Pico Manual UK © 2009 Vidicode
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AGC. Audio that rises above this level will be amplified to the Maximum
level.
Try to find a setting where both the local and remote voices are
amplified without the background noise being amplified.
If during playback the sound seems intermitted or contains gaps the
Minimum level is probably set too high. If there is a lot of background
noise during playback the Minimum level is probably set too low.
Add microphone c
Add microphone cAdd microphone c
Add microphone channel
hannel hannel
hannel
By default this option is not enabled. This option is only relevant when
the device is connected to the telephone handset. The Pico software, by
default, only records the headset speaker channel. Most telephone
handset speakers contain both the local and the remote voice signal.
Enable this option to add the local voice signal from the microphone to
the recording. Enable this option only when the recording does not
contain the local voice or when the audio level is too low.
3.2.4 Extra
Sound
Sound Sound
Sound on speaker
on speakeron speaker
on speaker while recording
while recording while recording
while recording
This is a Monitoring option.
When this option is enabled, the recorded sound is put on the PC
speakers automatically when a recording starts, and is stopped
automatically when the recording stops. This option allows for
supervisors in an other room to listen in on the conversation that is
taking place. As the sound is not real time it is not advised to enable this
option when the telephone and the PC are in the same room. This
option can also be activated on the ‘Audio’ tab and the Actions menu.
Record left channel
Record left channelRecord left channel
Record left channel
Background information:
When recording from the telephone Handset, the Pico receives two
signals:
1) The signal of the microphone of the handset, this
contains your own voice.
2) The signal of the speaker of the handset, this contains
the voice of the remote caller, and often also your own
voice.
The Pico software receives a stereo signal (left and right) from the Pico
device. Normally the left channel is the microphone and the right
channel is the speaker.