Troubleshooting guide

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PAGE 31 of 36 VR GSM DOOR INTERCOM TECHNICAL MANUAL VER2.0.0

UNDERSTANDING THE BEEPS

Functions and errors are indicated by beeps from the intercom panel. The following will help you

understand the different beeps heard and what, if anything needs to be done in response to the

beeps.

BEEP REASON SOLUTION

Short beeps at 1 second intervals Relay or auxiliary output activated. None, this is normal

Single short beep while the

system is in standby and not

being used.

A valid text message has been

received and processed

None, this is normal

Two short beeps followed by a

long beep

Button pressed but no number

stored

Program a telephone number for

the button pressed.

Long beep followed by short beep

while the system is in standby.

Invalid text message received. If this has happened when

sending one of the programming

text messages then check the

message for errors. These beeps

will also be heard if the 4 digit

code in the text message is

incorrect. If you are unsure of the

4 digit code, try resetting it to

1111.

Long beep followed by short beep

while the system is in use.

Manually ending a call by pressing

a call button

None, this confirms the call has

been cancelled. Another call can

be placed if required.

Four long beeps Not registered with a network

provider but still trying

Leave it a short while to see if it

manages to find the network. If the

beeps repeat every 30 seconds

then try moving the antenna to a

better location or changing the

SIM to another network provider.

Six long beeps Unknown registering problem Try moving the antenna to a better

location. Try changing the SIM

card to another network provider.

Eight long beeps Registered but roaming for a

better network

This could happen if it registers to

another network instead of its

primary one. This may result in

higher call charges. Try another

SIM provider for that area.

Single short beep every 10

seconds after power up

Unable to see the SIM card Check the SIM card is fitted

correctly. Try removing the SIm

card, cleaning and fitting again.

Try a different SIM card.