Troubleshooting guide
PAGE 27 of 36  VR GSM DOOR INTERCOM TECHNICAL MANUAL    VER2.0.0 
SYSTEM OPERATION 
TO MAKE A CALL FROM THE INTERCOM PANEL 
Press the required call button. Two beeps will be heard to indicate the call has been placed and 
the red LED will illuminate. If a mistake is made, press any other button to clear the call (A long 
beep followed by a short beep will be heard to confirm the call has been cleared. (Note: If the same 
button is pressed after five seconds of placing the call this will also clear the call down. Pressing 
the same button before five seconds will do nothing). When the call is answered, the yellow LED 
will illuminate. 
DOOR/GATE RELEASE 
This is signalled by 1 second interval beeps from the intercom panel. Pressing 3 releases the 
door/gate for the programmed time. Pressing 1 followed by 0 will latch the door/gate in the open 
position (Note: To unlatch press 3, the door/gate will unlatch after the programmed time. When the 
door/gate is released, the green LED will illuminate. 
RELEASING THE GATE/DOOR BY DIALLING THE INTERCOM PANEL NUMBER 
This feature is only possible if the caller’s number has been stored correctly for this feature. Simply 
dial the number of the intercom panel. The intercom panel will drop the call and then open the 
gate/door for the programmed time. 
USER COMMANDS 
The following commands can be carried out during a call: (Note: Successful commands are signalled by two 
beeps from the telephone, errors are signalled by four beeps). 
FUNCTION 1
s
t
 KEY TO PRESS  2
n
d
 KEY TO PRESS 
LATCH RELAY (UNLATCH BY PRESSING 3) 1  0 
RELEASE THE DOOR OR GATE    3  N/A 
ACTIVATE THE AUXILIARY OUTPUT    6  N/A 
END A CALL    8  N/A 
ADJUST DOOR SPEECH VOLUME    4  0-9 (0=Lowest, 9 = Highest) 
ADJUST PHONE SPEECH VOLUME    7  0-9 (0-Lowest, 9 = Highest) 
ENTER PROGRAMMING MODE DURING A CALL   
  
The following text messages can be sent while in standby (Examples show code as 1111): 
FUNCTION    MESSAGE TO SEND 
CHECK THE SIGNAL STRENGTH    1111SIG? 
CHECK THE AVAILABLE BALANCE*    1111BAL? 
CHECK THE SOFTWARE VERSION    1111VER? 
RELEASE THE DOOR/GATE    1111RLY? (? Optional, send if a confirmation is required) 
ACTIVATE THE AUXILIARY OUTPUT    1111AUX? (? Optional, send if a confirmation is required) 
LATCH THE RELAY    1111RLA? (? Optional, send if a confirmation is required) 
UNLATCH THE RELAY    1111RUL? (? Optional, send if a confirmation is required) 
LATCH THE AUXILIARY OUTPUT    1111ALA? (? Optional, send if a confirmation is required) 
UNLATCH THE AUXILIARY OUTPUT    1111AUL? (? Optional, send if a confirmation is required) 










