Troubleshooting guide

PAGE 22 of 36 VR GSM DOOR INTERCOM TECHNICAL MANUAL VER2.0.0
DIVERT SETUP
Divert can be set for any or all of the call buttons. When set, if a call is not answered within
the divert time, the call will be forwarded to the second number and the call time will be
refreshed. The following table shows the value of nm used in the programming messages.
Default is all diverts disabled (m=0).
CALL BUTTON SET DIVERT DISABLE DIVERT
Button 1 (C1 & a) 01 00
Button 2 (C1 & b) 11 10
Button 3 (C1 & c) 21 20
Button 4 (C1 & d) 31 30
Button 5 (C1 & e) 41 40
Button 6 (C2 & a) 51 50
Button 7 (C2 & b) 61 60
Button 8 (C2 & c) 71 70
Button 9 (C2 & d) 81 80
Button 10 (C2 & e) 91 90
n = Call Button number from 1 – 10 (0-9)
m = Divert set (1) or divert not set (0)
1111DIVnm Store the divert setting.
1111DIVnm? Store the divert setting. A text message will be sent to
the sender with the acknowledgment.
FORCED DIAL
A useful feature of the Intercom panel is its ability to call a number sent to it in a text
message. This feature can be used when setting up the SIM card. For example, disabling
the voicemail facility or disabling automatic SMS messages or missed calls. Any number
up to 15 digits can be called and the call will last for a maximum of 40 seconds. The
example below would switch off voicemail on a Vodafone SIM card. Substitute the
Vodafone number for other service providers (See important note on page 18).
1111DLE”1210“ Dial 1210 for the intercom panel
Other useful numbers which can be used with this feature are as follows. Please also
check the service provider’s web sits for other useful codes.
Vodafone O2
Disable voicemail 1210 1760
Disable text alerts #148# 1760
NOTE: Disabling voicemail and text alerts is very important as there is no way to retrieve
either of these services from an intercom panel. Disabling these features will also prevent
the intercom panel switching to voicemail or sending a text when dialling in from another
phone.
STORE SMS AUXILIARY MESSAGE
When C2 & AI are shorted on the intercom panel, a text message will be sent to the
number stored in memory location 020. The text message can be customised using the
following message(See important note on page 18) :-