User guide

1. Overview

elcome to the usage of TeleTellus pro software for your business or organisation. As the

internet is providing mainstream information to the masses, the telephone is playing an

increasingly more important role in handling special sales, and service enquiries.

TeleTellus pro helps enterprises to better manage their telephone system resources and costs by providing

access to practical and effective information about the call traffic, usage and costs of their phone business

activity. Information is can be analysed in a summary graph basis, or detailed down to specific calls received

or made by the phone extensions.

TeleTellus pro requires little training to use, and can provide call statistics simply by viewing and printing

call statistics from the main screen, or setting up the Report builder to generate reports via email.

This user guide can be used to assist administration and management staff in better understanding the range

of facilities and functions available within the program.

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