User guide

4. Output Report Format
Select the type of report that you require. The Summary report type is a popular choice for general
management reports. The Trend report is useful for analyzing busy periods, during the day, week or
month.
Click on the Run button to view the report. If you would like to generate this report on a regular basis,
you can setup the report to be emailed to you on a regular basis (see below).
Schedule Email Reports
You can setup your report and then have it emailed to you as a file on a daily, weekly or monthly basis.
Enter the one or more email addresses (use the semicolon character to between multiple email
addresses). The report is generated automatically at the start of each day (midnight) or first day of the
week (Monday) or first day of the month.
Call Filters
There are two optional call filters to assist you in narrowing the results of the call data. For example you
can generate a list of the calls made
by extensions, where the call costs
for each call are more than 1 dollar.