User guide

Setting up your call rates
The following can be viewed from the Setup/Program Setup/Call Charge Rates menu.
1- Call Types and enter the appropriate call types for your region. For example;
Local (Already defined, and cannot be changed)
Neighbourhood
Community
National
Mobile
International
Operator
Freecall
Infocall
Other
2 - Strip Carrier Prefix – enter the prefix of any carrier codes that are used to route calls to another
network provider, e.g. 1414
3 - Peak Time– For more precise costing, you can specify different call rates for different times of
the day and days of the week, by defining the peak, off peak and economy periods.
4 – Tax. Up to 5 tax levels are available. Typically you enter the goods and services tax, e.g. 10
representing the percentage tax level.
5 – Mark Up allows you to apply a cost factor to the basic call cost generated by the carrier or by the
TeleTellus pro rate tables. Each rate table can have a different cost factor to apply to the raw cost
value for each call. For example if the cost factor for Rate 1 table was 1.5 for local calls, then if the
raw value for the local call is say 0.30 then the final ex tax value after the markup is
1.5 * $0.30 = $0.45
Menus 6, 7 and 8 are used to cost calls for specific extensions or lines at an alternate rate table to
rate01 table. By default all extensions and lines are costed according to rate01. For a simple setup of
the rate tables, you can ignore setting up these menus.
9 – Telephone Number Charges lists the rates that are to be applied for the various numbers
dialed, e.g long distance, mobile, local etc. There are 10 rate tables, however Rate01 is the default table
used by each extension and line.
10 - Options provides some special settings.
a. Calls talk times to be rounded up to the nearest minute, instead of being calculated to the second.
b. Capping one of the call types, e.g. long distance where calls will be capped after the Off time for a
specified amount.