User manual

User Manual ADPRO
®
XOa Client Software
48 21796_05_preliminary
2. Provide the SMTP server address, SMTP server port, TLS, Username and Password as specified
by the IT Department.
3. In the Sender email address box, type the email address that will send the emails.
4. For emails to the iTrace app, specify the following additional settings:
- iTrace smtp retry time (1–10m): specify the time (between 1 and 10 minutes) in which the
recipient must respond to the iTrace email. If the recipient does not respond in time, iTrace sends
the email again.
- iTrace retry attempts (1–10): the number of times (between 1 and 10) that iTrace sends an email
for the same event. If there is still no response from the recipient after that, RMG generates the
system message NO ITRACE REACTION (I0041). This message can warn CMS staff that there
was no response to the iTrace emails, so that they can then take the appropriate action.
5. Click Save.
You can now set up the mailing lists to send emails to.
3.8.2 Creating Mailing Lists
The email address book defines the email addresses for sending alarm messages. For each trigger, or set of
triggers, you can create a mailing list that contains the email addresses of everyone who needs to be
informed of the alarm or event.
You can indicate that the mailing list is for specific use with iTrace. The emails then have a different layout,
so that iTrace can display the correct alarm information.
Caution!
Make sure that you link all the triggers used for emails to alarm profiles with Email
transmission enabled. For example, you cannot use triggers with alarm profile SILENT
MESSAGE, because Email transmission is disabled for silent messages. If necessary, create
a separate alarm profile.
To create a mailing list, proceed as follows:
1. Choose System > Behaviour > Email Addressbook.