User manual
Doc # INS-45M104 Issue Date: 5/15/2012
Revision: A Page 15 of 16
10. Appendixes
10.1. Troubleshooting
The tables provided below include some problems that the user may encounter while using the display and
the corresponding solutions. Please refer to the contents of this section prior to contacting service
personnel.
Problem Possible Causes Solutions
No picture
1. Is the power cable connected to the unit?
2. Is the unit turned on?
3. Is the signal cable connected to the unit?
4. Is the unit in power saving mode?
1. Make sure the power cable has been
properly connected to the unit.
2. Turn on the unit.
3. Make sure the signal cable has been
properly connected to the unit.
4. Press any key on computer keyboard.
Strange color
1. Is the signal cable connected to the unit?
1. Make sure the signal cable has been
properly connected to the unit.
Picture distortion
1. Is the signal cable connected to the unit?
2. Is the video input signal within the unit's
specified frequency range?
1. Make sure the signal cable has been
properly connected to the unit.
2. Make sure the input signal is within the
unit's specified frequency range.
Picture is too dim
1. Have the unit's brightness and contrast
settings been set to the lowest level?
1. Adjust brightness and contrast
Only sound
but no picture
1. Is the connection of the input signal correct?
1. Check connection of input signal.
2. Make sure the signal cable has been
properly connected.
Only picture
but no sound
1. Is the signal cable connected to the unit?
2. Has the volume been set to the min level?
3. Is the audio cable connected to the unit?
1. Make sure the signal cable has been
properly connected to the unit.
2. Adjust the volume to an appropriate
setting.
3. Make sure the audio cable has been
properly connected to the unit.
Please contact the customer service center of your local dealer if you have any questions regarding the
unit after reading the information provided above.
11. Package List
A. LCD Monitor x 1
B. Power Cord x 1
C. User Manual x 1
D. 12V Power Adapter x 1
E. Remote Control x 1
F. VGA Cable (DB-15) x 1