CamTelsvr (English) Device Manual Version 1.
CamTel svr Device Manual (English) Version 1.
HeiTel Digital Video GmbH CamTelsvr Device Manual CamTelsvr 3
CamTelsvr Kiel, 18.05.2005 Art.Nr.: 8.8334 HeiTel Digital Video GmbH Stuthagen 25 24113 Molfsee Germany Internet: E-Mail: www.heitel.com info@heitel.com Limited Warranty This handbook of the HeiTel Digital Video GmbH documents the current technical state of the described products. We attempt to describe them as thoroughly and explicitly as possible to make working with our products as simple as possible. This manual may nevertheless include technical inexactitudes and misprints.
Contents 1 How to use this manual ........................................................... 7 Conventions ................................................................................................ 7 2 Introduction 3 System description 3.1 3.2 3.3 3.4 Included in delivery .............................................................................. 11 Accessories ............................................................................................ 11 Warranty ........................
Extras ........................................................................................................ 38 9 Troubleshooting .......................................................................... 41 What to do in the event of malfunctions / sabotage .................................. 41 ................................................................................................................. 41 No null modem connection possible .........................................................
1 How to use this manual 1 How to use this manual This manual provides information on all features of CamTelsvr. A step-bystep walkthrough will acquaint you with the transmission and recording features. All you need is CamTelsvr and a PC or laptop with CamControl LITE or CamControl PRO software. Version creation date This manual describes CamTelsvr version v1.18. It was compiled in May 2005. As part of continuous product development CamTelsvr firmware is in the process of perpetual enhancement.
1 How to use this manual 8 CamTelsvr
2 Introduction 2 Introduction Thank you for choosing a HeiTel security product. We use only high-quality components that meet the most stringent security requirements in our devices. They guarantee years of trouble-free operation. CamTelsvr is cased in a robust steel housing. It is suited to desk mounting, wall mounting, and mounting in 19" mode.
2 Introduction alarm switching CamTelsvr options 10 All options for the CamTelsvr can be conveniently integrated into your CamTelsvr unit or combined with your CamTelsvr. All modules and external adapters are ready for plug-in. Refer to chapter "System description" for more information (see “Accessories” on page 11).
3 System description 3 System description System description provides you with an overview of your CamTelsvr and of the operating requirement for CamTelsvr. This chapter provides information on mounting, security advice as well as information on the device and the ports. 3.
3 System description 3.3 Warranty HeiTel guarantees proper operability of devices and accessories in accordance with the General Terms and Conditions. Not covered is damage caused by ■ non-compliance with the instructions provided in this manual, ■ inappropriate use, storage, or operation, ■ changes to devices not authorised by HeiTel, ■ use of components or accessories not approved by HeiTel, ■ opening the device housing, or any kind of inappropriate intervention. 3.
3 System description power supply. Have the device checked by customer service. CamTelsvr ■ The device contains no components that can be adjusted or repaired by the user. The device housing must never be opened ever. ■ Only authorised staff may open the housing for installing ISDN Cards or Audio Cards. The instructions in the included manuals must be observed.
3 System description 3.5 System environment Overview of software for operation, alarm verification, and configuration CamTelsvr is a standalone unit. Once installed and configured, it reacts to events, records these on a continuous or on an event-triggered basis, transmits video and/or audio data, alarms to local and remote receiver units. Only one of the following software packets, developed by HeiTel especially for CCTV applications, is required for the PC based receiver/evaluation unit.
3 System description 3.6 Controls, indicators and ports Front view and description l Item Labeling/description Function Switch On/Off 1 Main power switch, not labelled 2 LED POWER - green CamTelsvr CamTelsvr will be initialised after switch on. Depending on configuration, this may take up to 120 seconds. Avoid switching on immediately followed by switching off. This may lead to loss of data. Only switch off the device after operating mode (i.e. after initialisation) has been reached.
3 System description Item Labeling/description Function 3 Pushbutton Reset, not labelled Delete user specific passwords and user names by pressing pushbutton Reset (e.g. with the tip of a ball point pen) for 10 seconds, until LED Power starts flashing. Subsequently CamTelsvr will be restarted automatically. No other passwords or setup data will be deleted besides user passwords.
3 System description Rear view and description Item Labeling/description Function 1 V1 in - V4 in for CamTelsvr 4, V1 in - V10 in for CamTelsvr 10 Video input 1-4/10: BNC sockets for connecting colour or B/W video. Switching between CCIR/PAL and EIA/NTSC mode is automatic. 2 V1 out - V4 out for CamTelsvr 4, V1 out - V10 out for CamTelsvr 10 Video output 1-4/10: Active loop through outputs - BNC sockets for direct connection of additional video systems/monitors.
3 System description 18 Item Labeling/description Function 4 28 or 34 pin terminal block Terminal block with screw type terminals: Terminals for power supply, PTZ control interfaces, control inputs, relay outputs, loudspeakers (optional) Note: Pin assignment is detailed in section "Pin assignment and functionality"(see “Pin assignment and functionality” on page 19) 5 Ethernet Socket RJ-45: Ethernet interface (10/100 MBit/s) 6 ISDN Socket RJ-45: ISDN interface (S0 bus) 7 Modem/null modem 9 pi
3 System description 3.7 Pin assignment and functionality General All terminals are pluggable. It is recommended to remove the screw type terminal for wiring, especially of the terminal block. This makes wiring of incoming and outgoing lines more convenient. The screw type terminals are grouped by functionality.
3 System description 10 Aux in 1 Control input Sabotage input for dialup with automatic switching of video input 1 (V1 in) to a CamControl receiver unit. Note: The operation of this input is independent of the status of the arm/disarm enable input "Al. a/d" 11 to 15 Control in 1-2 for CamTelsvr 4 Control in 1-5 for CamTelsvr 10 Control input Camera control inputs for external contact triggered recording and/or selective dialup to a CamControl receiver unit for video inputs 1 and 2 or 1 to 5.
3 System description must have a duration of at least 500 ms to allow for positive detection by the device and distinction from "swish contacts". Error relay Sabotage protection The device configuration allows designation of integrated relays as error relays in order to report certain operating states or malfunctions using dry contacts.
3 System description Direct connection with null modem cable 3 Output Transmit Data TxD 4 Output Data Terminal Ready DTR 5 - Ground GND 6 Input Data Send Ready DSR 7 Output Ready to Send RTS 8 Input Clear to Send CTS 9 - - - CamControl software and CamTelsvr automatically detect a connection between interfaces connected by null modem cable. They will attempt to establish a direct connection. To this end, a special cable plug code is queried when starting CamControl software.
3 System description firmware versions Configuration Pin assignment of RS-232 interface CamTelsvr CamControl LITE or CamControl PRO software allow you to set important interface parameters, such as connection speed and number of data bits and stop bits. The hardware handshake lines RTS and CTS require wiring for proper operation. Refer to the respective software manual for more information.
3 System description 3.8 Device reset The following method allows you to revert to CamTelsvr factory settings. This reset is a full device reset, reactivating factory settings. All settings, including passwords and user names, will be deleted. If you want to delete only passwords, use the Reset pushbutton described in chapter "Control, indicators, and ports". (see “Controls, indicators and ports” on page 15) The steps one by one 24 ■ Switch the CamTelsvr off.
4 Commissioning 4 Commissioning This chapter describes the basic procedure for successfully commissioning your CamTelsvr and provides tips for configuration and design strategies. The online manual for CamControl LITE and CamControl PRO software provides further information on configuration software and the menus relevant to configuring your application. For clearness, the following information refers to CamControl LITE software.
4 Commissioning 4.2 General configuration information ■ Configure your system with all cameras connected and all final camera perspectives set, for best results. This enables precise calculation of images sizes detected in CamTelsvr configuration mode. ■ If possible, use conditional refresh mode (differential image compression). This method is more efficient than the option single image compression.
4 Commissioning to the same CamTelsvr at the same time is displayed by the CamControl LITE software below the video window. Simultaneous connection to several CamControl LITE stations affects CamTelsvr performance. ■ You can enter up to four Telephone numbers/IP addresses that will be processed in the event of an alarm, according to configurable criteria. Field one has top priority. CamTelsvr always dials these numbers consecutively until one of the receivers is contacted.
4 Commissioning 28 CamTelsvr
5 Description of "pre-alarm archive" features 5 Description of "pre-alarm archive" features This chapter provides basic information on recording modes of the pre-alarm archive. Refer to descriptions of the setup dialogs in the CamControl LITE and CamControl PRO software online manuals. 5.1 Storage concept CamTelsvr allows digital recording of up to 4 or 10 camera signals. The illustration shows identical partitioning (factory setting) for each of the 10 camera tracks of a CamTelsvr 10 pre-alarm archive.
5 Description of "pre-alarm archive" features 30 CamTelsvr
6 PTZ control 6 PTZ control Introduction CamTelsvr is equipped with a remote control interface for direct connection of camera remote control systems as part of standard equipment. The user remote controls all important functions of up to 4 or up to 10 cameras using customised menus and buttons. Remote control is executed via dialup or network connections between CamTelsvr and a CamControl LITE or CamControl PRO station. Other video devices such as crossbars or switches are supported as well.
6 PTZ control Camera remote control interface As physical camera interfaces may differ from camera system to camera system, CamTelsvr is equipped with an RS-232 as well as an RS-485 interface. This avoids additional costs and reduces installation and wiring requirements. The following diagram shows the system described above: Illustration: Camera remote control with CamTelsvr Interface RS-232 Camera system data lines (e.g.
6 PTZ control 6.1 Enhanced features After configuration, the standard features of camera remote control will be available to you. You can only take advantage of the full range of features of PTZ control if you adapt them to your specific application requirements. Configuration settings will be filed in a control file with file extension R01. Sample files can be found on the installation CD.
6 PTZ control 6.
7 CamTelsvr Technical Data 7 CamTelsvr Technical Data Function Description Video Video standard CCIR/PAL and EIA/NTSC Video compression (M)JPEG differential image compression, compression factor adjustable per camera Image formats Transmission: 720x288, 512x256, 256x128, 128x80 pixel and 16 bit Pre-alarm Recording: 720x288, 512x256 pixel and 16 bit colour mode Video inputs 4 or 10 x BNC, 1 Vpp/75 Ohm with loop in outputs (automatic termination) Video outputs Camera switcher with manual, alarm a
7 CamTelsvr Technical Data Function Description LAN interface Integrated network adapter 10/100 MBit/s, RJ45 plug Internal, ISDN adapter Optional ISDN plugin module (1 B channel), RJ45 plug External dialup adapter PSTN/POTS, ISDN, GSM, HSCSD via RS-232 interface (9 pin Sub-D) PTZ control Via integrated RS-232/485 (422) interface (screw type bar) Transparent data channel / control interface Via integrated RS232 interface (9 pin Sub-D) Control inputs 4 or 10 camera selective control inputs, 1 al
8 Factory settings 8 Factory settings This chapter provides an overview of the CamTelsvr factory settings. It is strongly advised to check CamTelsvr all settings and to configure these according to application specific requirements. You can always revert to factory settings with a device reset (see “Device reset” on page 24).
8 Factory settings General settings Part 2/2 Audio Relay PTZ control Serial channel Video monitor Listen = off, speak = off Relay 1: Name= relay 1; mode= switch; active in idle= not active; reset offline = active; time /s= 10 s (preset mode = Latch) Relay 2: Name = relay 2; mode= switch; active in idle= not active; reset offline = active; time /s = 10 s (preset mode = Latch) No PTZ protocol assigned Baud rate= 9,600; mode= 8N1 (8 data bits, no parity, 1 stop bit) Sequencer operation= active; video camera
8 Factory settings Appendix A, Interface specifications The table below contains an overview of the most important features of interfaces RS-232 and RS-485 interfaces. Function RS-232 / V.
8 Factory settings 40 CamTelsvr
9 Troubleshooting 9 Troubleshooting This chapter will support you in evaluating errors and help you with their elimination. What to do in the event of malfunctions / sabotage Malfunction report The CamTelsvr Error LED on the housing front side indicates malfunctions. Moreover, certain messages will be reported by relay, provided this relay has been configured as an Error relay. The LED Error relay indicates the state of the Error relay for CamControl LITE or CamControl PRO software.
9 Troubleshooting Error diagnosis for direct connections by null modem cable Error at receiver (PC) Possible causes at PC receiver The transmitter list appears after connecting. 1. The null modem cable has 1. Receiver settings port A: Deactivate CAPI, TCP/IP and set the mode to normal. Select the not been recognised by correct COM port under Port. the program 2. Incorrect receiver modem settings 3. Incorrect or faulty null modem cable. 4. Incorrect or faulty COM port Remedy 2.
9 Troubleshooting Faulty image Possible causes Remedy The displayed images are too light or too dark. 1. The PC monitor is configured incorrectly. 1. Correct the settings of your PC monitor. 2. Use different cameras or correct the signals by 2. The camera signals from using appropriate wiring, different cables, etc. the cameras connected to 3. Check the configuration of the transmitter, the device are too strong particularly with regard to the video inputs. or too weak. 3.
9 Troubleshooting 44 CamTelsvr
10 Supplement 10 Supplement This chapter provides information that could not be included in the manual at the time of printing.
10 Supplement 46 CamTelsvr