Product specifications

300 • Setting Up a VPN Service XX112-36-00 Rev 909 Kollector Hybrid Network Digital Video Recorder
Troubleshooting
If the application suddenly gets disconnected from the Nucleus, you should try the following:
• Check that the VPN connection between the Workstation and the VPN server is still connected.
• Check that the IP address you have received from the VPN server is compatible with the list of addresses
defined on your local network.