Warranty

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LIMITED!WARRANTY!ON!TITAN!SERIES!DRUM!STICKS!
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Thank!you!for!selecting!Vic!Firth!Co.!Titan!drumsticks.!!The!Titan!drumsticks!have!been!designed!with!a!
revolutionary !tech no logy !to!provide!greater!durability!and!playability.!Made!from!an!advanced!
aerospace>grade!carbon!fiber!composite,!each!stick!is!very!consistent!in!weight!and!pitch!while!
providing!superior!resilience.!Most!amazingly,!all!of!this!is!accomplished!without!sacrificing!the!feel!and!
sound!produced !by!a!woo d!stick.!
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Coverage:!!!
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Vic!Firth!Co.!warrants!the!Titan!series!of!drumsticks!against!defects!in!material!or!workmanship!under!
normal!use!for!a!period!of!sixty!(60)!days!from!the!date !of!pu rch as e !by!or!for!the!original!owner.!If!a!
product!fails!to!conform!to!this!limited!warranty,!Vic!Firth!Co.!will,!at!its!option,!refund !the !purc ha se!
price!of!the!product,!or!repair!or!replace!the!non>functioning!or!d efec tive!p rod uc t .!This!limited!warranty!
may!be!applicable!should!a!stick!crack!or!break!during!the!warranty!period.!
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This!warranty!is!extended!only!to!the!original!end>use!purchaser!or!the!person!receiving!the!product!as!
a!gift,!and!shall!not!be!extended!to!any!other!person!or!transferee.!This!warranty!does!not!apply!to!any!
initial!user !o r!p ur ch a se r!who!allows!this!pr od u c t!to !b e !u se d !b y!multiple!p e r son s.!This!warranty!is!
extended!for!non>commercial!use!only.!This!warranty!excludes!damages!resulting!from!negligence,!
misuse,!abuse,!accident,!modifications!or!other!causes!that!are!not!defects!in!materials!and!
workmanship.!This!warranty!does!not!cover!normal!loss!or!theft.!!
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In!Order!to!Obta in!Warranty!Service:!!
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1) If!you!be lie ve !th a t!y o u r !V ic!F irt h !p ro d u c t!h a s!a !d e fe ct !co v e re d !b y!o ur!warra n ty ,!co n t a ct!V ic !F irth!
Co.!for!a!Return!Authorization!Number!(RA#)!by!calling!617>364>6869!or!email!
[e-mail].!
2) Place!your!RA!#!on!the!outside!of!the!package.!
3) Place!your!damaged!product!in!the!package.!
4) Include !yo ur!nam e ,!ret u rn !a d d re s s!a n d !R A !# o n !a !n o te !in s id e!of!the!pa c ka ge !with!a!co p y !o f!th e !
original!sales!receipt.!
5) Label!and!ship!product,!freight!prepa id!to! !
Vic!Firth!Co.!!
65!Sprague!St.!!
Boston!MA,!02136!
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Warranty!Service!Notes:!
•!Cost!of!shipping!damaged!product!to!Vic!Firth!Co.!is!the!customer’s!responsibility.!
•!Vic!Firth!Co.!experts!will!evaluate!the!damage!and!issue!a!replacement!if!co ve re d !b y!t he !warranty. !
•!Factory!evaluations!take!approximately!two!weeks.!
•!Product!that!does!not!meet!the!warranty!guidelines!will!be!returned!to!customer.!