Installation manual
www.desatech.com
118531-01C 37
TROUBLESHOOTING
Continued
Glass soots
Fireplace produces a clicking/
ticking noise just after burners
are lit or shut off
Remote does not function
Fireplace produces unwanted
odors
Fireplace shuts off in use
REMEDY
1. Adjust log set so ame does
not excessively impinge on it
2.
Inspect opening at base of burn-
er to see that it is not packed
with any type of material
1. This is normal. If noise is
excessive, contact qualied
service person
1. Replace 9-volt batteries in re-
ceiver and hand-held remote
control
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 24)
1. Fireplace has been tested for
up to 40 mph winds. However,
extreme conditions may oc-
cur. See Lighting Instructions
on page 28
2. Check local propane/LP or
natural gas company
3. Clean pilot (see Cleaning and
Maintenance, page 33
4. Locate and correct all vent
connections (see Installation
Planning, page 11)
5. Tighten or replace glass door
(see Removing/Replacing
Glass Door, page 25)
6. Replace faulty components
7. Check for proper installation or
remove debris or blockage
1. Flame impingement on
logs
2. Debris around burner air
mixer
1. Metal expanding while
heating or contracting while
cooling
1. Battery is not installed or
battery power is low
1. Gas leak.
1. High or gusting winds
2. Low line pressure
3. Pilot is partially clogged
4. Inner vent pipe leaking ex-
haust gases into system
5. Glass is too loose and air
tight gasket leaks in cor-
ners after usage
6. Bad thermopile or thermo-
couple
7. Vent cap improperly in-
stalled or blocked
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