Installation manual
www.desatech.com
118531-01C36
Pilot lights but  flame  goes 
out  when  control  knob  is 
released
Burner does not light after 
pilot is lit
Delayed ignition burner
Burner backring during com-
bustion
Slight  smoke  or odor  during 
initial operation
Heater produces  a whistling 
noise when burner is lit
REMEDY
1. Press  in  gas  control  knob 
fully
2. After  pilot  lights, keep gas 
control knob pressed in 30 
seconds
3. Fully open equipment shut-
off valve
4. A) Contact local natural or   
propane/LP gas company
  B) Clean pilot (see Cleaning 
and Maintenance, page 33) 
or replace pilot assembly 
5. Hand  tighten  until  snug, 
then tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
1. Clean burner (see Cleaning 
and Maintenance, page 33) 
or replace burner orice
2. Contact local propane/LP or 
natural gas company
3. Reconnect leads to TP and 
TPTH terminals  on  control 
valve
4. Replace thermopile 
1. Contact local propane/LP or 
natural gas company
2. Clean burner (see Cleaning 
and Maintenance, page 33) 
or replace burner orice
1. Clean burner (see Cleaning 
and Maintenance, page 33) 
or replace burner orice
2. Replace damaged burner
3. Replace gas control
1. Problem will stop after a few 
hours of operation
1. Turn gas control knob to LO 
position and let warm up for 
a minute
2. 
Operate  burner  until  air  is 
removed from line. Have  gas 
line checked by local propane/
LP or natural gas company
3. Clean burner (see Cleaning 
and Maintenance, page 33) 
or replace burner orice
1. Gas control knob not fully 
pressed in
2. Gas control knob not 
pressed in long enough
3. Equipment  shutoff  valve 
not fully open
4.
 Pilot flame  not  touching 
thermocouple, which allows 
thermocouple to cool, caus-
ing pilot ame to go out. This 
problem could be caused by 
one or both of the following:
  A) Low gas pressure
  B) Dirty or partially clogged 
pilot 
5. Thermocouple connection 
loose at control valve 
6. Thermocouple damaged
7. Control valve damaged
1. Burner orice clogged
2. Inlet  gas  pressure  is  too 
low
3. Thermopile  leads discon-
nected or improperly con-
nected
4. Thermopile is defective
1. Manifold  pressure  is  too 
low
2. Burner  porting  or  orifice 
clogged
1. Burner orice is clogged or 
damaged
2. Damaged burner
3. Gas regulator defective
1. 
Residues from manufacturing 
processes and logs curing
1. 
Turning gas control knob to HI 
position when burner is cold
2. Air in gas line
3. Dirty  or  partially  clogged 
burner orice
TROUBLESHOOTING
Continued 










