Installation Guide

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INSTRUCTIONS
1.Why are my Gas Logs turning black?
Gas Logs can turn black for a variety of reasons.
One reason is that the Gas Logs are not getting enough
oxygen, resulting in insufficient combustion. This can be
caused by several factors, such as:
The chimney is too small or has restricted airflow. The damper
is closed or not working properly. Something is blocking the air
supply. The chimney is improperly constructed or not vented
properly. If the Gas Logs are burning too hot, they will turn
black. This can be caused by a gas valve that opens too far or
a pilot burner that is set too high. It's best to have this
addressed by a professional service person.
Gas logs turn black due to soot formation caused by clogged
burner ports and wrongly placed fire logs. The purpose of fire
logs is to ensure that the gas burns cleanly, so when placed
improperly they block the natural path of the flames, causing
soot build up and turning the logs black.
2. Do gas logs require maintenance?
Gas log sets require no daily maintenance but should be
inspected annually by a professional. Logs need to be
inspected for cracks and breaks and replaced if they are not in
sound condition. Valves, pipes and gas connections should
also inspected to ensure they are in good repair. Vent-free log
sets should have the ember bed and logs cleaned to remove
any buildup. If you have vented gas logs, you'll need to have
your chimney inspected and swept once a year, too.
3. How To Clean Soot From Gas Fire Logs?
If you want to clean the soot from your gas fire logs, you must
wait for them to cool down before you start.
Once you remove them from the fireplace, you should put
them onto some newspaper to prevent making a mess.
Once you have done this, you can follow these steps to clean
your gas fireplace logs.
1. Wipe the logs clean with a rag. You can remove any soot
that is clinging to the logs with a dry and soft rag. Wipe it over
the whole log, and the soot should brush off.