Use and Care Manual

15
working.
Machine does not
freeze
Refrigerant leaking.
Find the leaking point and fix it, charge
the refrigerant after vacuuming the
refrigeration system.
Solenoid valve is not
working.
Replace the solenoid valve.
The fan motor does not work.
Fix the fan motor or replace it.
The compressor is out of order. Check the compressor, replace it if necessary.
Machine does not
stop
The hardness is set too high.
Reduce the hardness setting.
There is something wrong
with control board.
Replace the control board.
Bad refrigeration system. Check the refrigeration system.
Relay is tripped
out
The voltage is low. Try to get a high and stable voltage.
There is something wrong
with control board.
Replace the control board.
The contactor is burnt. Replace the contactor.
No product is
being dispensed
with draw
valve open and
the
machine in soft
serve mode
The improper mix caused
frozen cylinder.
Prepare a proper mix.
No mix in the cylinder. Add mix to the hopper.
The limit switch is not
working or the wiring of
limit switch is loose.
Replace the limit switch or rewire.
The coupling or auger is
broken.
Replace coupling or auger.
Ice cream is too
soft
Wrong ratio of mix. Make the mix with a correct ratio.
The hardness is set too
low.
Increase the hardness setting.
The dispenser hole is Check the O-ring for piston, replace it