FAQ

In cold weather, it is best to set a longer stop time).
7、Take an egg cone or cup and place it under the liquid valve at the outlet, pull down on the discharge
handle and ice cream will come out.
Push back the handle later.
Note: It is important to ensure that the machine has the right amount of ice cream in the tank, as lack of
material will damage the mixing shaft.
Always check that the inlet hole of the puffing tube is clear to avoid blockage of the pulp, resulting in a
lack of material in the freezer.
Q: How to clean and maintain the machine
A: (i) Cleaning of the freezing cylinder
1、Press the "cleaning" key, discharge all the slurry in the material cylinder, press the "stop" key, the
machine stops.
2, use warm water with the appropriate amount of disinfectant, pour it into the two cylinders, the water
volume of the two cylinders is approximately the same
3, then press the "clean" button and stir for about 5 minutes to discharge the cleaning solution.
4、Wash with water 2-3 times, stop the machine.
5、Turn off the power, disassemble and clean the parts. 6、Unscrew the four nuts fixing the liquid valve
and take off the liquid valve assembly.
7、Pull out the handle pin, handle, piston and valve seal from the valve assembly in turn.
8. Pull out the mixing shaft from the freezing cylinder.
9、Clean all the removed parts and replace them if they are damaged.
10、After cleaning, apply petroleum jelly to the parts that need to be lubricated according to the diagram
below and reassemble the parts according to the opposite procedure of disassembly.
Put back together.
(ii) Cleaning of the machine body
Consumers need a beautiful, clean and hygienic machine, please keep the exterior of the machine
clean at all times.
You can wipe the machine with a warm towel to remove stains, but do not rinse it directly with water to
avoid malfunctioning of the appliance.
(iii) Cleaning of the condenser
The condenser will be covered with dust after a period of time, which will affect the heat dissipation, and
the cooling effect will deteriorate (as shown by: a decrease in the output of ice cream within the same
period of time or difficulty in making ice cream).
Please clean the condenser once every three months (if the environment is poor, please clean it once a
month).
It is best to ask a professional cleaner to clean it, turn off the power supply before cleaning and take care
not to damage the fins of the condenser.
(iv) Adjustment of the belt
After the machine has been used for a period of time, the drive belt of the mixing system may be
stretched and should be adjusted in time. It is best to ask a professional to adjust the belt.
Before adjusting the belt, you must stop the power supply, dismantle the enclosure and adjust the belt
tension nut to ensure that the belt is properly tightened.
If the belt is still loose, it should be replaced with the same type of belt.