Specifications

GETTING STARTED
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16
Care and maintenance
Your Vertu products have been crafted from some of the finest
materials and care should be taken to keep them in good condition.
Damage caused to your Vertu phone by failing to observe these
care instructions is not covered by the warranty.
Ceramics and sapphire
Ceramics and sapphire are very hard materials but are also brittle and
can be scratched by harder materials or objects. They can also be
damaged if dropped.
Avoid the following:
> Contact with other hard materials such as diamond jewellery, nail
files, abrasives, and mineral crystals.
> Dropping or knocking the product on hard surfaces.
> Repeated rubbing against hard surfaces.
Leather
All Vertu leather products are made by expert craftsmen. Each
leather hide is unique and has natural markings which should be
considered part of the individuality of fine leather. All leather can be
damaged and should be treated with care.
Avoid the following:
> Exposure to water and high humidity.
> Dropping, rubbing or knocking on hard surfaces.
> Exposure to extreme temperatures.
> Contact with oily substances, make-up and solvents.
Metal
Vertu metals are finished to a high standard and care needs to be
taken to maintain their appearance.
Avoid the following:
> Contact with chemicals such as solvents, alkaline and acid
solutions, cola-based drinks and exposure to salt water. Wipe
with a clean, soft cloth as soon as possible if contact occurs.
> Contact with sharp objects.
> Dropping or knocking against hard surfaces.
> Metal polishes.
Hallmarks
If you have a gold or platinum Vertu phone, hallmarks are stamped as
shown below to authenticate the precious metals used. Each
precious metal is tested to ensure that the purity of the alloy
conforms to the exacting standards of the European Convention
Mark under the jurisdiction of the Swiss Assay Office.
The hallmark is made up of several stamps, which each have an
individual
meaning. It is located on the backplate underneath the
serial number.
1 2 3 4
1. Common control mark denoting
the European Convention Mark –
750 (18 carat gold) or 950
(platinum)
in scales.
2. St. Bernard dog’s head – Swiss
Assay Office mark.
AU750
3. The fineness (purity) mark –
AU 750 (18 carat gold) or PT950
(platinum).
4. Sponsor’s mark denoting the
Vertu brand.
Diamonds
Diamonds are extremely hard and durable, but can be damaged if
handled inappropriately. For example, they can be broken by a sharp
impact on a hard surface and the settings could be damaged by
dropping the phone onto a hard surface, causing the diamond to
become loose or fall out.
Care should also be taken with contact with other jewellery such as
diamond
rings and diamond earrings as they can cause abrasion and
chipping of the stone or the setting. Reasonable care should be
taken not to catch the setting with threads, particularly synthetic
threads which may bend the setting and loosen the stones.
We recommend that your Vertu phone is kept in the Vertu leather
case
when not being used, particularly when placed in hand bags and
other luggage.
If the diamonds appear to become dull from use, the product can be
lightly
polished using the Vertu microfibre polishing cloth.