Specifications

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Vertu Services
Vertu Services
Vertu provides a number of exclusive services to enhance the user experience with
your Vertu phone. These include Vertu Select, City Brief, Vertu Concierge,
Technical support, Remote Assist, and Download.
Select Menu > Vertu.
Vertu Concierge
Vertu Concierge is a dedicated and independent lifestyle assistance service
available globally 24/7 in your preferred language. Your Vertu Constellation Quest
comes with 12 months complimentary access to this service, once you have
registered the product. Your experience will begin with a personalized call designed
to introduce you to the service, understand your needs, and capture your
preferences. This ensures your relationship with Vertu Concierge is a rich and
rewarding one, meeting your needs and delivering unique opportunities.
To c o n ta c t Vertu Concierge:
Press the Vertu Concierge key (key 2) on the left side of your phone (screen facing
you), select Vertu Concierge, then select Voice call or Send email.
If you are unable to contact Vertu Concierge using the Concierge key,
call [phone].
Vertu Technical Support
Should you require technical help with using your Vertu phone, simply call or email Vertu
Technical support using the Concierge key and select Support. If you are unable to
contact Technical support using the Concierge key, call [phone]. Visit the
website www.vertu.com for local numbers.
Vertu Technical support is available 24 hours a day, 7 days a week.
Vertu Remote Assist
On a single-use basis and provided Vertu has your consent, this utility enables
Vertu's Technical Support team to remotely access your phone. It is used to assist
you with any problems setting up or using your phone. Please contact Technical
Support before trying to use this service.