Specifications

4-8 Do Not Disturb (DND) via Auto Attendant
Chapter 4 - Phone Features
Xcelerator IP Administrator Manual March 2007
Do Not Disturb (DND) via Auto Attendant
Extension users can enable DND to stop incoming PSTN or IP Trunk calls from ringing at
their phone. The DND on an extension can be allowed or denied through the feature
access code. NOTE -- If an extension has DND and Call Forward enabled at the same
time, calls follow the DND.
Feature Code Access
To enable … dial *4
To disable … dial **4
Phone & Web Access
» Phone Menu = Left soft key to CONFIG >  key >  arrow to 6. DND
» Web Menu = Login > Phone tab > Phone Parameters
; Enable DND
Feature Key Programming
Feature Keys can be programmed by phone users. A feature key can be programmed for
line appearance.
To program a Feature Key … dial *70 + (Feature Key number: 1 - 4) + (PSTN, IP Trunk
or Trunk Group number)
Hold/Resume/Navigation in Calls
Trunk and Intercom calls can be placed on hold at any extension. While on hold, a caller
will hear Music On Hold. You will also receive a muted ring every 60 seconds on the
handset/headset/speaker to remind you that there is a call on hold.
Hold a Call
After you receive a call, press the HOLD button to hold a call.
Resume a Held Call
You can resume a held call by using the soft key under the "Resume" label on the LCD.
The call will return to the connected status.
Navigation in Calls
You can jump between two calls by using the navigator control key. Press the UP or Down
arrow to toggle between the two calls.
For a Single Line phone:
To place a call on hold … press FLASH then hang up (optional).
To return to the original call … press FLASH or pick up the phone.