Owner`s manual

AccessLine Communications
Owners Manual AccessLine 5-4-10
69
The green phone icon indicates that you have dial
tone and may dial a phone number or extension
The green phone icon with the raised handset
indicates that you are connected to another phone
The gray phone icon indicates that you are pre-
dialing a phone number or extension. You must
press the green key in order to place the call.
The yellow phone icon indicates that a call is on
hold
The red phone icon indicates that you have
disconnected.
The green phone icon with a second yellow
handset indicates that you are on one call
with another call on hold
Placing a Call on Hold
You can place an active external call on hold if required. When a
call is on hold, the “Call held” message displays at the top of the
phone’s screen and the active call icon turns yellow. The caller on
hold hears music playing until reconnected as an active call.
To place a call on hold, do the following.
1. During an active call, press the Options
softkey.
2. Select “Hold Call” and press OK
.
3. Press the Back
softkey or the Red key to return to
the call.
Receiving a Second Call
While on an active call you may receive a second call on the same
phone. You will be alerted to the second incoming call by a tone and
will see the Caller ID information displayed on the screen.
To answer a second call, do the following.
1. Press the Green
key.
2. This will place the original caller on hold
Swapping Calls
While on an active call with a call on hold you can swap calls,
switching which call is on hold.