User guide

4-10July 2007 - Issue 1.0Wave Phone User Guide
Chapter 4 - About Wave SIP Phones Using a SIP Phone
Display Information
The Vertical SIP phones include a back-lit display that provide information
about what is happening on your phone. During normal operation, you will see
the following information in the display:
• Idle - When your phone is idle, the display shows your name, the date
and time, and your extension. The 480i/480CT display also includes soft
key options that you select by pressing the corresponding soft key
buttons on either side of the display.
• Dialing - While you are dialing, line one of the display shows your
extension number and line two displays the digits as they are dialed.
• Active call - During an active call, line one displays the other party’s
name or the trunk group your call is using, and line two lists the other
party’s phone number.
The display does not show caller ID information on an inbound call if that
information is blocked by the other party, or if your phone service provider does
not send caller ID. The display shows “Private” or inbound trunk group
information instead. A call timer indicates the length of time your call has been
connected.
In certain circumstances, you may see other information in the display:
• Vertical splash screen - Appears when you first plug in your phone, and
each time you restart it.
• ‘Updating Config’ or ‘New Firmware’ - Appears whenever your phone
is being automatically updated. Typically, updates are scheduled to occur
during non-business hours, but if you see either of these messages,
allow the update to complete (do not unplug your phone.)
• ‘No Service’ or ‘Network Disconnected’ - Contact your system
administrator if you see this message on the display.
Note: If your phone display is blank, see page Appendix B on page B-1.