User guide

3-52 July 2007 - Issue 1.0 Wave Phone User Guide
Chapter 3 - Using Wave Phone Features Transfer
Transferring Calls to Voice Mail [D] / [A]
If you are using a Wave Digital or Analog phone, you can transfer calls directly
into voice mail without ringing the destination extension.
Note: This feature requires a specially programmed feature key. Contact
your system administrator to find out if this feature is available on your Wave
Digital phone.
For DIGITAL Phones
To transfer calls to voice mail:
1. While on a call, press Transfer VM to place the active call on hold.
2. Enter the destination extension number.
3. Hang up.
The party is transferred directly to the destination extension’s Voice
Mailbox.
For ANALOG Phones
To transfer a call to voice mail:
1. With a party on the line, press *83.
2. Dial the destination extension.
3. Enter the voice mail hunt group.
Contact your phone system administrator for a list of hunt groups.
4. Hang up to complete the transfer.
Note: You can also use this alternate method:
1. With a party on the line, press FLASH, then press 2.
2. same as current procedure.
3. no step 3 for alternate procedure.
4. same as current procedure.