User guide

Wave Phone User Guide July 2007 - Issue 1.0 3-51
Chapter 3 - Using Wave Phone Features Transfer
Making a Supervised Transfer [ALL]
A supervised transfer lets you announce a call before completing the transfer.
For SIP Phones
To make a supervised transfer:
1. While on a call, press Transfer ( ) to place the caller on hold.
2. Listen for dial tone, then enter the destination extension number.
3. When the destination party answers, announce the call.
4. Press Transfer ( ) to complete the transfer.
To cancel the transfer:
Press End Call to reconnect to the calling party.
• For Models 480i/480CT, press Goodbye ( or use the
“Drop” softkey.
• Models 480i/480CT and 9133i can use the L2 button to make
this transfer.
Note: A Transfer can become a Conference by pressing Conference
( ) after the second party answers.
For DIGITAL Phones
To make a supervised transfer:
1. While on a call, press TRNS/CONF or FLASH, to place caller on hold.
2. Listen for dial tone, then enter the destination extension number.
3. When the destination party answers, announce the call.
4. Hang up to complete the transfer.
To cancel the transfer:
Press TAP to reconnect to the caller on hold.
For ANALOG Phones
To make a supervised transfer:
1. While on a call, press FLASH.
2. Dial the destination extension.
3. Wait for the destination extension to answer.
4. Announce the call.
5. Hang up to complete the transfer.
If voice mail answers:
Hang up to transfer the call to Voice Mail.
-OR-
Press FLASH, then *4 to reconnect to the caller.