User guide

Wave Phone User Guide July 2007 - Issue 1.0 3-13
Chapter 3 - Using Wave Phone Features Call Waiting
CALL WAITING
Using Call Waiting [ALL]
During a call on your primary extension, you might hear a call waiting beep and
see the Call Waiting LED flash indicating an incoming call on Call Waiting.
Note: Call Waiting will not be active during a transfer or conference, if both
the primary line and an appearance for another line are connected, or if the
primary line is ringing.
For SIP Phones
The L2 key on each model serves as the call waiting indicator. Also, models
480i/480CT has
two softkeys: "Pickup" and "Ignore". Pressing the Pickup
sofkey key is equivalent to the L2 key; it will connect you to the new
call (and place the existing call on hold). However, pressing the
Ignore softkey sends the incoming call directly to to voicemail.
To accept a call waiting call:
Press L2 (or the Pickup softkey on models 480i/480CT).
You can also press FLASH to answer the call.
The initial call is placed on temporary hold. The corresponding primary
line key LED blinks, and the L2 LED lights (solid).
Hint: Remember, on models 480i/480CT, you can also press Ignore to
send the incoming call directly to voicemail.
To reconnect to the initial call:
Press your primary line key.
The call that was waiting is placed on temporary hold. The Call Waiting
LED flickers, and the corresponding primary line LED lights.
You can toggle back and forth between the initial call and the call waiting
call by pressing the primary line key and the Call Waiting key. The LEDs
and display update to reflect which caller is connected.
• Model 480i/480CT has a Toggle softkey that allows you to switch
between calls.
• Model 9112i has a Swap key that allows you to toggle
between calls.
To release the call waiting call:
While the call waiting call is active, press End Call.
• For Models 480i/480CT, press Goodbye ( or use the “Drop”
softkey.
The call waiting call is dropped and you are reconnected to the initial call.