User guide

2-18 July 2007 - Issue 1.0 Wave Phone User Guide
Chapter 2 - Basic Operation Voice Mail Management
Returning a Call to the Sender
Instead of using the reply method to call the sender’s voicemail, use the
Callback method to directly call the extension or outside phone number of the
sender.
To return a call to the sender:
1. From the Listening options messages, press 4, then press 3 during or
after listening to a message (without deleting the original message).
OR
Press 4 during or after listening to a message (the original message
WILL be deleted).
Note: If you are calling back a forwarded message or calling a sender with
more than one available phone number (for example a callback number and a
Caller ID number), the system will prompt you to select the appropriate
number.
When the caller’s number appears:
2. Press 1 to dial that number.
OR
To choose from a list of available numbers for the sender:
Press 2 to display a list of numbers, then select the appropriate number
to dial the sender.
Recording Messages in Voice Mail
When you want to send a specific message without first accessing another
user’s email, or when you call another user’s voice mail (either directly or
because they are unavailable), you have several features to utilize:
• Record a message
• Use Recording Options
• Send a message
Recording a Message
You can record a message without accessing another user’s voice mail. Once
recorded, you can use the record, send, and delivery options as appropriate.
1. Log into your account.
2. Press 3.
3. Record your message, then use the recording options as needed (see
below).