User guide

Wave Phone User Guide July 2007 - Issue 1.0 2-17
Chapter 2 - Basic Operation Voice Mail Management
To reply to a message:
1. From the Listening options messages, press 4, then press 1 to access
reply options.
2. Press 1 to reply to the original sender only.
OR
Press 2 to send to all recipients (if the message is sent to multiple
recipients).
3. At the tone, record your reply, then press #.
4. Press 1 to send your reply.
Forwarding a Message
Send a copy of the current message to the voicemail of one or more users. In
addition, you can include a recorded message that explains the reason you
are forwarding the message.
Example: “I just received this message from our customer, Mr. Jones. Can
you please call him and answer his questions? Thanks.”
To forward a message:
1. From the Listening options messages, press 4, then press 2 during or
after listening to a message.
2. At the tone, record your message, then press #.
3. Press 1 to accept your recording.
OR
Press 2 to hear your recording.
Hint: If you want to re-record the message, press 3.
4. Set deliver options or re-record your message, as needed.
5. Enter the extension to which you want to forward the message, then
press #.
6. Repeat step 5 for each extension you want to include.
Hint: If you do not know a user’s extension number, press 411, then select
the user by name.
If you want to send the message to all users on the system (which have voice
mail capabilities) press 8888
#.
7. Press # to send the message to the designated extension(s).
OR
Press * to cancel.
Hint: If you entered multiple extensions, press * to delete the most recently
added extension. Press * to delete each extension. Once all extensions have
been deleted, press * to delete the message itself.