User guide

Wave Phone User Guide July 2007 - Issue 1.0 2-11
Chapter 2 - Basic Operation Basic Phone Handling
To dial an external number
You must dial an access code to start dialing an external number. Ask your
Wave system administrator what types of external calls you can place and
what access codes you must use.
Enter <access code><phone number>.
Example: In the U.S. if you want to call the external phone number
555 1212, you must dial 9 (the usual access code) before you dial
555 1212.
Dialing by Name
You can dial another Wave user by name if you do not know the user’s
extension.
To dial by name:
Press 411.
Note: Your system administrator can remove you from the dial-by-name
directory, or you can remove yourself using ViewPoint, so that only callers who
know your extension can dial you.
Dialing a User’s Voicemail Directly
If your system administrator enables this feature, you can leave a message in
a user’s voice mailbox directly without ringing the user’s phone.
To dial directly into a user’s voice mail:
Enter the user’s extension, then press * after the extension
(for example 187*).
Hint: If the option is available, you may also dial extension-plus-* from when
you hear the auto attendant or the user’s greeting to access their voice mail
without having to wait for the entire message to play.
If available, this might be a useful feature for you to tell your frequent callers.
You can also use it as a quick way to leave yourself a voice message when
calling in. Contact your system administrator to find out if this option is
available on your company’s Wave system.