User guide

Wave Phone User Guide July 2007 - Issue 1.0 2-3
Chapter 2 - Basic Operation Wave Phone Account Management
Managing Your Greetings
A greeting is the message that callers hear when they reach your voice mail.
You can record and store multiple greetings for use in different situations. A
primary greeting can be used daily for times when you are unable to answer a
call. You can also create alternative greetings that can be activated for a
variety of reasons (such as if you will be out of the office for a particular period
of time, travelling, in a meeting, or on vacation).
Example: Your primary/daily greeting might be something like: “You have
reached the voice mail of Sue Smith. I’m either on the phone or
away from my desk. Please leave your name, number, and a brief
message, and I will return your call as soon as I can. Thank you.”
Note: Check with your phone system administrator regarding any
company-established greeting formats.
If you do not record and activate a primary greeting, the system will play a
default greeting which has been predefined by your company.
If you only have one greeting recorded it will be the “active” greeting.
Hint: Once you have created greetings, it’s a good idea to review them. Once
you do that, you can make them active, change them, and/or delete them.
To manage your greetings:
1. Log into your account.
2. Press 4 to access Greetings and hear the currently active greeting.
From the Greetings Menu:
• Press 1 to replay the current greeting.
• Press 2 to skip to the next greeting (if you have more than one
greeting recorded).
• Press 3 to make the current greeting active (if you have more than
one greeting recorded).
• Press 4 to re-record an existing greeting, then press # to complete
and save it.
• Press 6 to record/add a new greeting, then press # to complete and
save it.
• Press 7 to delete the current greeting.
• Press to
* return to the previous menu.