User guide

Wave Phone User Guide July 2007 - Issue 1.0 A-7
Appendix A - CounterPath SIP Softphones Using Counterpath SIP Softphones
Flash
While on a call, you can use the Flash key to access a new
line (like selecting another line key). Doing so will put the
current call on hold so that you can then make or answer
another call, or invoke a feature/star code from another line.
With 2 calls in progress, Flash acts as a call toggle button.
Hold
Click either the phone’s Hold button or an active Line button
to place a caller on hold.
Notes: If you use the Hold button to put a call on hold, no other calls can be received. In
order to put one call on hold to answr or make another call, use the Flash button (see
description above).
If a call on hold exceeds the hold ringback time, the ringback call is placed on a different
line. You can either follow the ringback call prompts to connect to the call on hold, or
hang up the ringback call and retrieve the call on hold yourself.
Mute Click the phone’s Mute button to mute the call.
Record
Clicking Record performs a local eyeBeam recording, not a
Wave call recording. See the eyeBeam documentation for
details.
Speakerphone
Note that the eyeBeam will not Auto Answer via the
speakerphone. To automatically answer calls via the
speakerphone, turn on Wave’s hands-free answering (see
“Speaker” on page 3-47).
Transfer
See eyeBeam v1.1 user manual on how to perform both
blind & supervised transfers.
Feature Directions