User guide

A-6 July 2007 - Issue 1.0 Wave Phone User Guide
Appendix A - CounterPath SIP Softphones Using Counterpath SIP Softphones
USING COUNTERPATH SIP SOFTPHONES
WITH WAVE
This following table describes how eyeBeam softphone features interact with
Wave.
Feature Directions
Dialing a number
Dial numbers just as you would from a Wave phone,
including access codes to place external calls. You can dial
Wave extensions or access the telephone commands
without an access code.
Place a call by clicking the Dial icon:
You can either dial the number first, then click the icon, or
click the icon first, then dial the number.
Note: When placing a Wave call that requires dialing an access code from an eyeBeam
phone, you do not hear dial tone after dialing the access code. You can continue dialing
the number and the call will be placed correctly. Or, to hear dial tone, you can press the
Dial button again after dialing the access code—for example, Dial, 9, Dial—and then dial
the number.
Ending a call
To end a call, click the End Call icon:
Do Not Disturb
Click the phone’s DND button to turn on the Do Not Disturb
Wave personal status.
Auto Answer
Click the phone’s AA button to turn on automatic answering
of incoming calls, similar to Wave’s hands-free answering.
You can use Wave call screening in combination with the
eyeBeam auto answer feature.
Conferencing
Call the first conference member (on Line 1). Put the first
member on hold and call the second member (that is, swap
to Line 2, then make a call from that line). Swap to line 3 and
dial *71, then press the green call button).
Calls with first and second members will be joined to line 3
as a conference call (lines 1 and 2 are now disconnected,
with conference on line 3).
See the eyeBeam 1.1 User Guide about creating 3-way
conference calls with additional features enabled such as
Auto Answer and Conferencing. See also “Setting Up a
Conference Call [ALL]” on page 3-22.